E-Commerce Product Manager: Growth, UX & Ops

ExtendMyTeam; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

ExtendMyTeam is seeking an experienced E-commerce Product Manager to own day-to-day execution and continuous improvement of a modern e-commerce platform. This role blends product management, merchandising operations, digital support enablement, and cross-functional execution to ensure a high-performing online customer experience.

You will oversee product delivery, analytics-driven enhancements, and support processes while partnering closely with engineering and business stakeholders, with the

Qualifications

• 7+ years of experience in e-commerce product management or related fields.
• Experience managing transactional e-commerce websites and improving core customer journeys.
• Proven ability to partner with software engineering teams in Agile environments.
• Experience collaborating cross-functionally with Marketing, Customer Support, Operations, and Engineering.
• Proficient in GA4, GTM, dashboards and KPI reporting.
• Experience with CMS administration and A/B testing methodologies.
• Strong prioritization and organizational skills in fast-paced settings.
• Customer-focused mindset with operational ownership.

Responsibilities

• Own and prioritize the e-commerce product backlog, balancing enhancements, operational improvements, and platform stability.
• Define epics, user stories, acceptance criteria, and success metrics.
• Coordinate discovery using customer feedback, analytics, and business priorities.
• Lead business-side release planning, UAT, and stakeholder communication.
• Monitor and improve KPIs such as conversion, checkout performance, search effectiveness, and site health.
• Manage onsite merchandising, navigation, landing pages, and promotional content.
• Maintain CMS content and merchandising priorities; partner with Marketing on SEO and site optimization.
• Own day-to-day e-commerce support processes and incident coordination with Engineering.
• Develop documentation, operational playbooks, and support processes.
• Drive analytics initiatives and translate insights into product improvements.

Skills

Backlog management

Agile

Cross-functional collaboration

A/B testing

Analytics & KPIs

GA4

CMS administration

SEO & content

E-commerce platforms

Education

Bachelor’s degree in Business, Information Systems, Computer Science, Engineering

Tools

Shopware

Magento/Adobe Commerce

Google Analytics 4 (GA4)

Google Tag Manager (GTM)

CMS systems

Job description

ExtendMyTeam is seeking an experienced E-commerce Product Manager to own day-to-day execution and continuous improvement of a modern e-commerce platform. This role blends product management, merchandising operations, digital support enablement, and cross-functional execution to ensure a high-performing online customer experience.

You will oversee product delivery, analytics-driven enhancements, and support processes while partnering closely with engineering and business stakeholders, with the