E‑Commerce Order Specialist — Fast, Accurate Service

Kroger; Manhattan (KS); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Kroger in Manhattan, KS is seeking teammates to select and assemble online orders for customer pickup, ensuring freshness and quality. You will process payments, assist customers, and load orders into their cars when they arrive at the store, while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include meeting customer expectations, adhering to food safety laws, and maintaining accurate order fulfillment.

Qualifications

• Must be able to work without supervision
• Excellent oral and written communication skills
• Basic math skills including counting and simple arithmetic
• Ability to read shelf tags and follow directions precisely

Responsibilities

• Meet/exceed expectations for ease of shopping, variety, freshness, and cleanliness
• Receive and assemble online orders for pickup
• Process orders through the POS system
• Store products in optimal temperature zones and ensure freshness
• Communicate substitutions or order issues to customers at pickup
• Maintain organization and cleanliness of staging areas and equipment
• Assist in training new e-Commerce team members
• Meet productivity standards and work well under pressure

Skills

Independence

Communication skills

Basic math

Shelf tags reading

Job description

Kroger in Manhattan, KS is seeking teammates to select and assemble online orders for customer pickup, ensuring freshness and quality. You will process payments, assist customers, and load orders into their cars when they arrive at the store, while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include meeting customer expectations, adhering to food safety laws, and maintaining accurate order fulfillment.