E-Commerce Operations Specialist

Turner; Rialto (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Turner’s Outdoorsman in Rialto, CA is seeking an E-Commerce Associate to support the daily operations of the company website, including product listings, order processing, and customer inquiries.

This role emphasizes accuracy and efficiency while helping ensure a smooth online shopping experience and compliance with firearm-related sales regulations. Hours are Monday–Friday with potential overtime.

Qualifications

• 0–2 years of experience in retail, e-commerce, or customer service.
• Ability to obtain a Certificate of Eligibility.
• Strong attention to detail and ability to follow established processes.
• Good written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with e-commerce platforms or order systems is a plus.
• Working knowledge of Adobe Photoshop is a plus.

Responsibilities

• Assist in adding, updating, and maintaining product listings on the website
• Ensure product information is accurate, including pricing, descriptions, specifications, and images
• Processing of online orders, including ship-to-store and special orders
• Coordinate with retail store locations to help fulfill customer orders
• Review orders for accuracy and flag any issues for resolution
• Assist in resolving order issues such as substitutions, delays, or cancellations
• Respond to basic customer inquiries regarding orders, products, and availability
• Support the setup of promotions, flyers, and landing pages as directed
• Perform routine website checks to identify errors in pricing, inventory, or product display

Skills

Retail experience

E-commerce

Customer service

Attention to detail

Communication skills

Multitasking

Photoshop

Education

Certificate of Eligibility

Tools

Adobe Photoshop

Job description

Turner’s Outdoorsman in Rialto, CA is seeking an E-Commerce Associate to support the daily operations of the company website, including product listings, order processing, and customer inquiries.

This role emphasizes accuracy and efficiency while helping ensure a smooth online shopping experience and compliance with firearm-related sales regulations. Hours are Monday–Friday with potential overtime.