E-Commerce Associate

Turner; Rialto (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Turner’s Outdoorsman in Rialto, CA is seeking an E-Commerce Associate to support the daily operations of the company website, including product listings, order processing, and customer inquiries.

This role emphasizes accuracy and efficiency while helping ensure a smooth online shopping experience and compliance with firearm-related sales regulations. Hours are Monday–Friday with potential overtime.

Qualifications

• 0–2 years of experience in retail, e-commerce, or customer service.
• Ability to obtain a Certificate of Eligibility.
• Strong attention to detail and ability to follow established processes.
• Good written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with e-commerce platforms or order systems is a plus.
• Working knowledge of Adobe Photoshop is a plus.

Responsibilities

• Assist in adding, updating, and maintaining product listings on the website
• Ensure product information is accurate, including pricing, descriptions, specifications, and images
• Processing of online orders, including ship-to-store and special orders
• Coordinate with retail store locations to help fulfill customer orders
• Review orders for accuracy and flag any issues for resolution
• Assist in resolving order issues such as substitutions, delays, or cancellations
• Respond to basic customer inquiries regarding orders, products, and availability
• Support the setup of promotions, flyers, and landing pages as directed
• Perform routine website checks to identify errors in pricing, inventory, or product display

Skills

Retail experience

E-commerce

Customer service

Attention to detail

Communication skills

Multitasking

Photoshop

Education

Certificate of Eligibility

Tools

Adobe Photoshop

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

E-Commerce Associate

Regular Full-Time Rialto, CA, US

Salary Range: $18.00 To $20.00 Annually

Turner's Outdoorsman is seeking E-Commerce Associate to join the team. The E-Commerce Associate supports the daily operations of the company website by assisting with product listings, order processing, and customer inquiries. This role focuses on execution and accuracy, helping ensure a smooth online shopping experience while supporting compliance with all applicable regulations related to firearm and restricted product sales.

Key Responsibilities:

• Assist in adding, updating, and maintaining product listings on the website


• Ensure product information is accurate, including pricing, descriptions, specifications, and images


• Processing of online orders, including ship-to-store and special orders


• Coordinate with retail store locations to help fulfill customer orders


• Review orders for accuracy and flag any issues for resolution


• Assist in resolving order issues such as substitutions, delays, or cancellations


• Respond to basic customer inquiries regarding orders, products, and availability


• Support the setup of promotions, flyers, and landing pages as directed


• Perform routine website checks to identify errors in pricing, inventory, or product display

Qualifications:

• 0–2 years of experience in retail, e-commerce, or customer service


• Ability to obtain a Certificate of Eligibility


• Strong attention to detail and ability to follow established processes


• Good written and verbal communication skills


• Ability to manage multiple tasks in a fast-paced environment


• Familiarity with e-commerce platforms or order systems is a plus


• Working knowledge of Adobe Photoshop is a plus


• Flexibility to adapt to changing business needs, including occasional weekend work

Physical Requirements

• Must be able to use both hands when handling a firearm


• Must be able to use a computer proficiently and grasp instruction to new software programs


• Must be able to stand, sit, bend and lift throughout the course of a scheduled shift

Travel Requirement:

• N/A

Hours:

• Hours-Monday-Friday, 8am-4:30pm


• OT may be required as needed

Turner's Outdoorsman is an Equal Opportunity Employer. We are committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. Turner's Outdoorsman prohibits harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.turners.com/privacy-policy

Turner's Outdoorsman is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [e-mail] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.