E-Commerce Merchandising Manager

Launch Tennessee; Knoxville (TN); On-site; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking an E-Commerce Merchandising Manager passionate about enhancing user experiences for military and outdoor enthusiasts. This role involves leveraging data analytics and creative skills to identify product gaps, manage the product portfolio, and create engaging educational content. If you thrive in a fast-paced environment and have a knack for spotting trends, this position offers a unique opportunity to influence consumer behavior and drive sales. Join a team dedicated to building a superhuman future through exceptional products and community engagement.

Qualifications

• 5+ years in E-Commerce or related fields with proven merchandising skills.
• Strong command of data analytics and graphic design for digital assets.

Responsibilities

• Manage product portfolio from design to launch, improving digital merchandising.
• Create educational content to address merchandising gaps and enhance user experience.

Skills

E-Commerce

Data Analytics

Graphic Design

Creative Writing

Problem-Solving

Teamwork

Critical Thinking

Photography/Videography

Tools

Shopify

Adobe Suite

Job description

E-Commerce Merchandising Manager for Military, Law Enforcement, Outdoor, Fitness

Are you a relentless tinkerer? Are you driven to compete against yourself in pursuit of excellence? Do you have both creative and analytical sides to your personality? Are you always ahead of the curve when it comes to training and equipment? Do you crave data-driven feedback to drive perpetual performance improvement? Do you have a knack for spotting trends before others? Are you an early adopter or market influencer? Do your friends come to you for gear and training advice? Are you always the thought leader when it comes to equipment and gear for your team/unit or social circle? Do you have an intuitive understanding of how people think in areas where you are a subject matter expert? Do you understand mechanical concepts and how products work together? Do you love teaching and sharing knowledge to empower others? Does the art and science of e-commerce fascinate you? Are you looking for ways to turn your love and knowledge of product into a valuable, lifelong career skill? If you find yourself answering “yes” to many of these questions, we want to hear from you!

We are looking for hard-working, energetic, positive, and forward-thinking enthusiasts who want to help members of the communities we serve (MIL/LE, SPORT, Safety + Devices, Aviation) find the best tools for Building A Superhuman Future.

As with all positions at Qore Performance, no formal education or credentialing are required. You do not need a college or advanced degree. We believe that hard work, grit, attitude, and skills are what set people up for success. What you need is proof of your skill set — proof you can do the job and excel at it.

Requirements

• Minimum of five years experience with one or more of the following: Military, Law Enforcement, Outdoor, Fitness, Safety, QSR, Digital Merchandising, E-Commerce
• Proven merchandising and e-commerce skillset
• Graphic design skills/understanding (Adobe Spark, Photoshop, etc.) to create infographics and digital assets to improve conversion rates
• Strong command of data analytics and statistics
• Critical thinking, problem-solving, troubleshooting skills
• Team-oriented mindset
• Excellent writing skills; experience in Creative Writing or Journalism is highly preferred
• Familiarity with software: Shopify, Adobe Suite (InDesign, Illustrator, Photoshop, Lightroom)
• Mastery of product trends in at least one of these areas: Military, Law Enforcement, Outdoor
• Physical fitness for testing and evaluating products in relevant markets
• Basic understanding of code and how e-commerce works is valuable but not required
• Photography/videography skills are highly desired for creating engaging merchandising content
• Experience in presentations or training is strongly preferred

Responsibilities

• Identify product merchandising gaps, errors, and opportunities
• Manage the entire product portfolio from design inception to launch
• Continuously improve website and digital merchandising using data, market knowledge, customer feedback, and instincts
• Create educational content (written, infographics, videos, presentations, e-books) to address merchandising gaps and opportunities
• Anticipate customer questions and influence consumer trends and behaviors
• Collaborate with marketing team members to produce and publish educational content across platforms
• Source and curate third-party products to enhance user experience
• Test and evaluate QPI products and provide feedback to design and manufacturing teams

Success will be measured through sales, profitability, cross-selling, upselling, traffic, search rankings, conversion rate, average order value, bounce rate, reviews, and other relevant digital metrics.

Having a background in Military, Law Enforcement, Firefighting, First Responder, SAR, outdoor activities, travel, food service, consumer electronics, Crossfit, running, or combat sports is a big advantage.

Click here to learn more about our recruiting process and working at Qore Performance.

Additional Requirements

• Legal ability to work in the USA without sponsorship
• Clear communication in a fast-paced environment
• Pass a background check
• Perform physical tasks required of the role

Work location: Qore Performance Headquarters in Knoxville, TN MSA

Interested? APPLY NOW