E-Commerce Listings & Support Specialist

YAM Worldwide; Scottsdale (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading retail company in Scottsdale, Arizona, is seeking a Resale Associate to support daily operations of its eBay Storefront. The role includes tasks like creating daily product listings, managing customer support, and coordinating returns. Ideal candidates will have eCommerce experience and strong communication skills. The position requires working in a warehouse/office environment with a focus on excellent data entry and organizational abilities.

Qualifications

• 1–3 years of eCommerce experience preferred.
• Prior experience with Customer Service and Communication.
• Experience with PXG product handling preferred.

Responsibilities

• Work with Returns Department to accurately inventory all potential products.
• Create and manage 50+ listings daily in coordination with the Resale Team.
• Provide exemplary customer support through the eBay platform.
• Support the Fulfillment team with shipments as needed.
• Assist with closing out orders via Acumatica.
• Manage and coordinate returns through eBay.
• Enter daily sales and manage inventory.

Skills

Customer Service

Data Entry

Organizational Skills

Communication Skills

Microsoft Office (Word, Excel)

Job description

A leading retail company in Scottsdale, Arizona, is seeking a Resale Associate to support daily operations of its eBay Storefront. The role includes tasks like creating daily product listings, managing customer support, and coordinating returns. Ideal candidates will have eCommerce experience and strong communication skills. The position requires working in a warehouse/office environment with a focus on excellent data entry and organizational abilities.