E‑Commerce Listings Specialist

Goodwill of Central and Northern Arizona

Phoenix (AZ)

On-site

USD 17,000 - 25,000

Full time

2 days ago

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Benefits offered by this job

Medical plans

Dental plans

401K Plans

Vision Plan

Life Insurance

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking an entry-level Listing Specialist to accurately describe items for online platforms, enter product details into listing software, and optimize descriptions for search visibility. You will meet daily listing goals and ensure cost-effective shipping methods are used.

The role requires attention to detail, basic e-commerce knowledge, and strong English communication.

Qualifications

High School diploma or GED required.
Experience in e-commerce preferred with general knowledge of jewelry, collectibles and/or electronics.
Excellent customer service skills, with effective written and verbal communication.
Strong internet navigation skills.
Ability to type a minimum of 28 words per minute with a high-level of accuracy.
Strong attention to detail.
Ability to speak and read English proficiently.
Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

Meets or exceeds daily listing goals.
Ensures GCNA uses the most cost-effective method of shipping for each item.
Safeguards all GCNA property including donated goods. Reports any suspicious behavior, incidents of theft or unauthorized possession/removal of GCNA property.
Immediately advises supervisor of significant and unexpected problems. Communicates needs with other team members.
Builds and maintains effective quality working relationships with internal customers.
Promotes and demonstrates teamwork and cooperation.
Takes accurate weight and measurements of products.
Lists products online describing each item accurately. Places notes in listing when necessary.
Moves items to appropriate staging area upon completion of listing.
Handles fragile items with care to avoid damage or breakage.
Maintains work area in a safe, clean, and orderly fashion. Cleans work area at the end of each day, following safety rules and regulations at all times.
Maintains regular and consistent in-person attendance.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.