E‑Commerce Listings & Shipping Specialist

Gire; Santa Rosa (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

ShopGoodwill in Santa Rosa, CA is seeking an enthusiastic E-commerce Support to post donated items online, photograph and describe items, and manage shipping preparations. This full-time role supports the ShopGoodwill storefronts and online platforms, ensuring accurate listings and timely packing for shipments.

Under the E-commerce Manager, you will photo-edit, write descriptions, maintain inventory, and meet daily production goals while contributing to a positive, team-based work environment.

Qualifications

• Demonstrated ability in book sorting procedures and techniques or have the ability to learn quickly.
• Ability to meet or exceed daily production goals.
• Ability to work independently, under minimal supervision.
• Solid knowledge of books, including authors; rare and collectibles knowledge is highly preferred.
• Demonstrated ability to work efficiently as part of a team.
• Ability to speak, read and write in English.
• Basic math skills.
• Ability to communicate effectively with co-workers and supervisors.
• Ability to complete basic forms.
• Ability to organize large quantities of packing supplies.
• Ability to perform functions on a PC computer.
• Ability to learn or identify unique and collectible items and antiques.
• Current ability, or the ability to learn, to operate a digital camera.

Responsibilities

• Select quality items, as directed, to post online.
• Research the value of the item using established procedures.
• Photograph selected items with a digital camera and download photos to PC.
• Edit photos, using various editing software programs, to ensure an accurate portrayal of item.
• Write an accurate and meaningful description of item, focusing on details that would be helpful to a potential buyer.
• Post photos and descriptions onto the auction website following all set procedures and auction site rules.
• Select, sort, and post items to our Amazon & ShopGoodwill.com stores using established procedures.
• Help maintain inventory systems, including stocking posted books and purging non-sellable items as directed.
• Maintain a clean, well-organized work and inventory storage area to maximize efficiency and control quality.
• Meet assigned production and/or sorting goals.
• Maintain and submit production records as requested.
• Properly pack items sold on the auction site.
• Prepare shipping labels and create shipping manifests.

Skills

Book sorting

Daily production goals

Independent work

Knowledge of books

Teamwork

English proficiency

Basic math

Communication skills

Form completion

Packing supplies

PC computer

Collectible items

Digital camera operation

Job description

ShopGoodwill in Santa Rosa, CA is seeking an enthusiastic E-commerce Support to post donated items online, photograph and describe items, and manage shipping preparations. This full-time role supports the ShopGoodwill storefronts and online platforms, ensuring accurate listings and timely packing for shipments.

Under the E-commerce Manager, you will photo-edit, write descriptions, maintain inventory, and meet daily production goals while contributing to a positive, team-based work environment.