E-Commerce Listing Associate

Horizon Goodwill; Hagerstown (MD); On-site; USD 18,000 - 25,000; Full time

Job summary

Horizon Goodwill is seeking an E-Commerce Listing Associate to create online product listings for donated goods for our e-commerce auction platform. The role emphasizes item research, accurate descriptions, and correct valuations to support sales.

Responsibilities include tracking items, assisting customers via email/phone, monitoring listing software, and contributing to team training. The position requires basic computer skills and ability to lift up to 50 lbs in a warehouse setting.

Qualifications

• High School Diploma or equivalent required.
• Thrift, Online and/or Auction-based sales or appraisal experience required.
• Must be able to sit or stand for extended periods and lift up to 50 lbs.

Responsibilities

• Create online product listings for donated goods for the e-commerce site.
• Research specialty items to ensure proper descriptions and values.
• Track items by listing number and shelving location; organize store items.
• Provide customer service via email and phone to handle inquiries.
• Monitor Shopgoodwill.com and listing software; assist in expanding listing tools.
• Aim to meet department listing production and sales goals.
• Participate in trainings and assist in training new hires as needed.
• Maintain clean, organized, safe work areas and perform other duties as assigned.

Skills

Research skills

Customer service

Computer literacy

Search engines

Teamwork

Education

High School Diploma

Tools

Microsoft Office

iPhone/Android

Job description

$15.75 Hourly RateJob Summary: The E-Commerce Listing Associate is primarily responsible for the creation of online product listing for donated goods to be sold on the organizations e-commerce auction-based website.Essential Functions:Research specialty items to ensure proper descriptions and assign correct values- including proficiency in basiccomputer skills and the ability to use search engines.Track items properly by listing number, shelving location and store items appropriately.Provide customer service via email and phone to ensure prompt, accurate and professional management ofcustomer inquiries.Monitor the Shopgoodwill.com website and Lister software daily and assist in expansion of new listing software.Achieve department production goals for listing items and average sales goals.Actively participate in team building exercises, staff meetings and have the motivation to cross train.Attend all ongoing trainings and assist in the training of new hires when necessary.Ensure work areas are maintained, organized, clean and safe and perform other duties as assigned.Minimum Requirements:High School Diploma or equivalent required.Ability to pass pre-screenings such as background or drug screenings.Computer, Internet, Microsoft Office Suite and iPhone or Android experience required.Thrift, Online and/or Auction-based sales or appraisal experience required.Must be able to sit or stand for extended periods of time, as well as lift to 50 lbs. with or without assistance.Must be able to work in a warehouse atmosphere with large machinery, loud noise, dust, etc.Potential Career Paths:Department LeadAssistant ManagerE-Commerce Manager