E-Commerce Lister

Goodwill of Central and Northern Arizona; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental plans

401K Plans

Vision Plan

Life Insurance

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking an entry-level Listing Specialist to accurately describe items for online platforms, enter product details into listing software, and optimize descriptions for search visibility. You will meet daily listing goals and ensure cost-effective shipping methods are used.

The role requires attention to detail, basic e-commerce knowledge, and strong English communication.

Qualifications

• High School diploma or GED required.
• Experience in e-commerce preferred with general knowledge of jewelry, collectibles and/or electronics.
• Excellent customer service skills, with effective written and verbal communication.
• Strong internet navigation skills.
• Ability to type a minimum of 28 words per minute with a high-level of accuracy.
• Strong attention to detail.
• Ability to speak and read English proficiently.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Meets or exceeds daily listing goals.
• Ensures GCNA uses the most cost-effective method of shipping for each item.
• Safeguards all GCNA property including donated goods. Reports any suspicious behavior, incidents of theft or unauthorized possession/removal of GCNA property.
• Immediately advises supervisor of significant and unexpected problems. Communicates needs with other team members.
• Builds and maintains effective quality working relationships with internal customers.
• Promotes and demonstrates teamwork and cooperation.
• Takes accurate weight and measurements of products.
• Lists products online describing each item accurately. Places notes in listing when necessary.
• Moves items to appropriate staging area upon completion of listing.
• Handles fragile items with care to avoid damage or breakage.
• Maintains work area in a safe, clean, and orderly fashion. Cleans work area at the end of each day, following safety rules and regulations at all times.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Skills

Typing 28 wpm

Attention to detail

E-commerce experience

Strong internet navigation

English proficiency

Background check/Drug screen ready

Education

High School Diploma or GED

Tools

Listing software

Job description

515 N 51st Ave Phoenix Arizona, 85043, [phone] Starting Pay :$15.15 Hourly

Position Description

Accurately describes items according to product listing guidelines including measurements, product information, and product flaws/damage for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Enters product information into listing software and chooses appropriate listing category, delivery methods and listing strategies to maximize revenue and decrease customer service inquiries. Writes content to describe listings and optimizing for online search. Ability to meet daily goals.

Essential Duties and Responsibilities

• Meets or exceeds daily listing goals.
• Ensures GCNA uses the most cost-effective method of shipping for each item.
• Safeguards all GCNA property including donated goods. Reports any suspicious behavior, incidents of theft or unauthorized possession/removal of GCNA property.
• Immediately advises supervisor of significant and unexpected problems. Communicates needs with other team members.
• Builds and maintains effective quality working relationships with internal customers.
• Promotes and demonstrates teamwork and cooperation.
• Takes accurate weight and measurements of products.
• Lists products online describing each item accurately. Places notes in listing when necessary.
• Moves items to appropriate staging area upon completion of listing.
• Handles fragile items with care to avoid damage or breakage.
• Maintains work area in a safe, clean, and orderly fashion. Cleans work area at the end of each day, following safety rules and regulations at all times.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• High School Diploma or GED
• Past experience in E-Commerce or similar experience preferred with general knowledge of jewelry, collectibles and/or electronics required, Excellent customer service skills, with effective written and verbal communication
• Strong internet navigation skills
• Ability to type a minimum of 28 words per minute with a high-level of accuracy
• Strong attention to detail
• Ability to speak and read English proficiently
• Ability to pass a background check and drug screen, where applicable for position

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 3 Medical Plans.
• Employer Funded Health Reimbursement Account (HRA).
• 3 Dental Plans.
• Vision Plan.
• 401K Traditional and Roth Plans.
• Employer Paid Life Insurance.
• Employee Assistance Program (EAP).
• Paid Time Off; Sick and Vacation.
• Paid Holidays.

These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.