E-Commerce Jewelry Associate

Goodwill NYNJ; South Hackensack (NJ); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Generous Time off

Health benefits

Retirement matching

Transit benefits

Job summary

Goodwill NYNJ is seeking an on-site Jewelry Processing and Testing Associate to verify counts/weight, inspect for quality, and determine metal purity and gemstone type using specialized tools. The role includes photographing items, recording results in inventory systems, and organizing items for storage or shipment.

The ideal candidate has a high school diploma, strong attention to detail, and experience with small tools and digital cameras.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and manual dexterity.
• Comfortable using small tools, testing equipment, and digital cameras.
• Basic computer skills including data entry and email.
• Ability to stand or sit for extended periods and perform repetitive tasks.
• Pass a background check.
• Strong organizational and time-management skills.

Responsibilities

• Receive and process jewelry items, verifying counts/weight.
• Inspect jewelry for condition, craftsmanship and completeness.
• Use testing tools to determine metal purity and gemstone type.
• Record test results in inventory or POS systems.
• Photograph jewelry and edit photos to brand standards.
• Weigh items and measure stones for pricing or appraisal support.
• Organize items for storage, display or shipment.
• Maintain workstation cleanliness and security.
• Flag counterfeit or damaged items to supervisor.

Skills

Attention to detail

Manual dexterity

Standing or sitting for long periods

Organizational skills

Time management

Background check readiness

Education

High school diploma or equivalent

Tools

Inventory software

Digital cameras

Testing equipment

XRF analyzers

Electronic testers

Loupes

Refractometers

Job description

The Awesome Things You’ll D

• Receive and process incoming jewelry items, verifying item counts/weight against intake information
• Inspect jewelry for condition, craftsmanship, and completeness (clasps, stones, findings, engravings, hallmarks)
• Use testing tools (e.g., electronic gold/metal testers, acid testing kits, diamond/moissanite testers, refractometers, loupes) to determine metal purity (karat/fineness) and identify gemstone type and authenticity
• Record test results accurately in inventory management or point-of-sale systems
• Photograph jewelry items using standardized lighting setups and equipment to produce clear, consistent, catalog-ready images
• Edit photos per company style guidelines
• Weigh items and measure stones/metals as needed for pricing or appraisal support
• Tag, label, and organize processed items for storage, display, or shipment
• Maintain cleanliness and organization of the processing/testing workstation
• Flag questionable, counterfeit, or damaged items to a supervisor or senior appraiser
• Follow all safety protocols when handling testing chemicals (e.g., nitric/hydrochloric acid solutions) and equipment
• Maintain strict security procedures around high-value inventory
• Protect and secure company assets: product, donation s, tools, and systems

Activities are subject to change / be added to meet business needs with management approval.

Our Must Haves

• High school diploma or equivalent
• Strong attention to detail and manual dexterity
• Comfortable using small tools, testing equipment, and digital cameras
• Basic computer skills (data entry, email, inventory software)
• Ability to stand/sit for extended periods and perform repetitive tasks
• Trustworthy and able to pass a background check
• Strong organizational and time-management skills

Preferred Qualifications

• Prior experience in jewelry, retail, pawn, or appraisal environments
• Familiarity with gemstone identification or metal testing methods (acid testing, XRF analyzers, electronic testers)
• Experience with product photography and lighting
• Knowledge of jewelry hallmarks, karat systems, and common gemstone characteristics
• Coursework or certification in gemology (e.g., GIA) is a plus, but not required

Special Working Conditions

• Fine motor skills for handling small/delicate items
• Normal or corrected vision sufficient for detailed inspection work
• Ability to stand or sit for extended periods of time.

What We Offer

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

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