E-commerce IT Development and Support

Dewdropz Lifestyle; United States; Remote; USD 8,300 - 15,000; Full time

Job summary

DEWDROPZ is building a new-age outdoor apparel and lifestyle brand, and we’re seeking a technology owner for our e-commerce operations. You’ll oversee the website, integrations, product catalogue, inventory, and payments, while partnering with vendors and developers to deliver data-driven improvements.

You’ll work across analytics, marketing, and finance to build dashboards, optimize conversions, and ensure security and reliability in a startup environment.

Qualifications

• 2–5 years of experience in e-commerce technology / e-commerce operations / digital products.
• Strong understanding of e-commerce platforms and backend operations.
• Experience with Razorpay, Shiprocket, Zoho or similar tools.
• Good understanding of APIs and third-party integrations.
• Familiarity with Google Analytics / GA4, Meta Business Suite and conversion tracking.
• Comfortable working with developers and external technology vendors.
• Good understanding of inventory, fulfilment and order management.
• Basic understanding of databases, web technologies and cloud platforms.
• Strong analytical and problem-solving skills.
• Ability to work independently in a startup environment.

Responsibilities

• Manage and continuously improve the DEWDROPZ e-commerce website.
• Manage integrations with Razorpay, Shiprocket, Zoho and other platforms.
• Coordinate website development, maintenance and third-party technology partners.
• Manage product catalogue, SKUs, pricing, inventory and online orders.
• Ensure smooth integration between website payment inventory fulfilment accounting.
• Set up and manage Zoho Books, Zoho Inventory, Zoho CRM and related applications.
• Monitor website performance, conversion, checkout and payment issues.
• Implement Google Analytics, Meta Pixel and conversion tracking.
• Develop dashboards for sales, inventory, customer and marketing performance.
• Identify opportunities for automation and process improvement.
• Coordinate with developers for APIs, new features and troubleshooting.
• Ensure website security, backups, access controls and basic cybersecurity practices.
• Support future DEWDROPZ platforms such as TrekBuddy, The Studio and Trails.

Skills

E-commerce platforms

APIs & integrations

GA4 analytics

Vendor coordination

Web technologies

Inventory management

Databases

Startup mindset

Dashboard development

Tools

Razorpay

Shiprocket

Zoho

Zoho Books

Zoho Inventory

Zoho CRM

Job description

E-commerce IT Development and Support

DEWDROPZ | Outdoor Apparel & Lifestyle

DEWDROPZ is building a new-age outdoor apparel and lifestyle brand, and were looking for someone who can own the technology and digital operations behind our e-commerce business.

This role is ideal for someone who understands that e-commerce is not just about a website — it is about connecting technology, payments, inventory, fulfilment, analytics and customer experience into one seamless system.

What You’ll Own

• Manage and continuously improve the DEWDROPZ e-commerce website
• Manage integrations with Razorpay, Shiprocket, Zoho and other platforms
• Coordinate website development, maintenance and third-party technology partners
• Manage product catalogue, SKUs, pricing, inventory and online orders
• Ensure smooth integration between website payment inventory fulfilment accounting
• Set up and manage Zoho Books, Zoho Inventory, Zoho CRM and related applications
• Monitor website performance, conversion, checkout and payment issues
• Implement Google Analytics, Meta Pixel and conversion tracking
• Develop dashboards for sales, inventory, customer and marketing performance
• Identify opportunities for automation and process improvement
• Coordinate with developers for APIs, new features and troubleshooting
• Ensure website security, backups, access controls and basic cybersecurity practices
• Support future DEWDROPZ platforms such as TrekBuddy, The Studio and Trails

Ideal Candidate

• 2–5 years of experience in e-commerce technology / e-commerce operations / digital products
• Strong understanding of e-commerce platforms and backend operations
• Experience with Razorpay, Shiprocket, Zoho or similar tools
• Good understanding of APIs and third-party integrations
• Familiarity with Google Analytics / GA4, Meta Business Suite and conversion tracking
• Comfortable working with developers and external technology vendors
• Good understanding of inventory, fulfilment and order management
• Basic understanding of databases, web technologies and cloud platforms
• Strong analytical and problem-solving skills
• Ability to work independently in a startup environment

Good to Have

• Experience with Next.js / React / Node.js
• API integration experience
• Experience with Zoho One
• Experience with fashion/apparel e-commerce
• Understanding of SEO and website performance
• Experience building dashboards and automated workflows

What We’re Looking For

Someone who can own the technology ecosystem, not just maintain a website.

You should be comfortable moving between business, technology, vendors and data — and turning ideas into working digital solutions.

Location: Prayagraj

Experience: 2–5 years