E-Commerce Intern

Jordan's Furniture; Dedham (MA); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid opportunities

Paid internship

Mentorship

Job summary

Jordan’s Furniture, a leading New England retailer, seeks an E-Commerce Intern for a 10-week summer program starting June 7, 2027 in Dedham, MA. You’ll contribute to digital merchandising, website operations, online marketing, analytics, and customer experience optimization.

The internship offers real-world projects, mentorship, and a collaborative environment, with hybrid work options and travel to NE store locations. Pay is $23/hour.

Qualifications

• Active college/university enrollment with focus on Ecommerce, Marketing, IS or Business.
• Strong attention to detail and organization in a fast-paced environment.
• Interest in digital marketing, ecommerce, and retail trends.

Responsibilities

• Assist the eCommerce team with day-to-day operations, including product setup, content updates, online merchandising, and website maintenance activities.
• Support special projects related to website enhancements, digital marketing campaigns, customer experience improvements, and ecommerce platform initiatives.
• Assist with project coordination activities, including tracking action items, maintaining project documentation, and supporting cross-functional teams in meeting deadlines.
• Help prepare for development sprint planning by organizing business requirements and prioritizing ecommerce roadmap tasks.
• Support operational reporting by compiling website performance metrics and sales results.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Education

Collegiate student in Ecommerce, Marketing, Information Systems or Business

Tools

Microsoft Office

Job description

Are you a driven student eager to gain hands-on experience in E-Commerce with one of the top companies in the retail industry? Jordan’s, the leading furniture retailer in New England, is looking for a passionate E-Commerce Intern to join our team for the summer of 2027. In this fast-paced environment, you'll help shape the digital customer experience, while gaining valuable skills in the growing world of online retail.

Through our “Furnish Your Future” Internship Development Program, you’ll jump-start your career by learning the ins and outs of an innovative and customer-focused E-Commerce department within a highly successful retail business. Your focus will be on gaining experience in key areas such as digital merchandising, website operations, online marketing, analytics, and customer experience optimization.

At Jordan’s, we’re committed to investing in your future by providing real-world projects, mentorship, and a collaborative environment to ensure your internship is both educational and impactful.

This is a 10-week paid internship, starting June 7th 2027 based in Dedham, MA, with hybrid opportunities and travel to retail store locations throughout New England.

What we Stand for—Where Work is Fun and Values Matter!

At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference:

• We Care… a Lot – because kindness and support are at the heart of everything we do.
• We Do the Right Thing – integrity is non-negotiable.
• We Dare to Think Differently – innovation keeps us ahead of the game.
• We Make Work Fun – yes, fun! Because great energy fuels great work.

Responsibilities

• Assist the eCommerce team with day-to-day operations, including product setup, content updates, online merchandising, and website maintenance activities.
• Support special projects related to website enhancements, digital marketing campaigns, customer experience improvements, and ecommerce platform initiatives.
• Assist with project coordination activities, including tracking action items, maintaining project documentation, and supporting cross-functional teams in meeting key deadlines and milestones.
• Help prepare for development sprint planning sessions by organizing business requirements, reviewing enhancement requests, tracking ticket status, and supporting prioritization efforts across the ecommerce roadmap.
• Support operational reporting and analysis by compiling website performance metrics, sales results, project status updates, and other business insights to help inform decision-making.
• Conduct research on ecommerce trends, competitor websites, and industry best practices to provide recommendations for improving the customer experience and business performance.
• Help analyze web traffic, sales data, and customer behavior to identify opportunities for optimization and growth.
• Collaborate with cross-functional teams, including Marketing, Merchandising, IT, Logistics, and Customer Service, to support project deliverables and operational objectives.
• Gain hands-on experience with ecommerce tools, project management processes, development lifecycles, and reporting systems while contributing to a fast-paced digital business environment.

Qualifications

• Currently enrolled in a college or university program, preferably in Ecommerce, Marketing, Information Systems, Business or related field.
• Strong attention to detail, organizational skills, and ability to manage multiple tasks.
• Interest in digital marketing, eCommerce, and emerging retail trends.
• Proficiency in Microsoft Office Suite; familiarity with eCommerce or digital tools a plus.
• Strong written and verbal communication skills.
• Enthusiasm to learn, contribute, and thrive in a collaborative team environment

What You’ll Gain

This internship offers the opportunity to build practical experience in eCommerce operations, digital marketing, and analytics, while working in a supportive, innovative, and fast-paced business environment.

Pay Rate: $23.00/hour. We share our pay rate because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.

Jordan’s is an Equal Opportunity Employer