E-Commerce Fraud Prevention Internship – Summer 2027

Webstaurantstore; Lititz (Lancaster County); À distance; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Employee Assistance Program

Company Discounts

Résumé du poste

WebstaurantStore, a Clark Associates company, is offering a Fraud Prevention Intern role within our Risk & Payments Department in Pennsylvania. Join a fast-growing company and help protect orders by analyzing data, verifying transactions, and preventing fraudulent activity.

Your work will involve spotting trends, communicating with cardholders, and collaborating with Fraud Prevention Consultants to improve processes and reduce loss while maintaining excellent customer experience.

Qualifications

• Pursuing or interest in risk, fraud prevention, mathematics
• Strong Excel skills
• Attention to detail
• Ability to analyze data and make data-backed decisions
• Effective communication with varied audiences

Responsabilités

• Analyze incoming orders to spot trends and prevent fraudulent order attempts
• Communicate empathetically with cardholders to confirm order authenticity
• Make and execute decisions regarding validity of orders
• Measure, track, and communicate data on fraudulent attempts and chargebacks
• Work cooperatively with other Fraud Prevention Consultants to recognize trends and update system accordingly
• Evaluate current processes and suggest improvements to increase efficiency, reduce loss, and enhance the customer experience

Connaissances

Excel

Attention to detail

Communication

Team player

Data analysis

Formation

Pursuing a degree in Risk/Fraud Prevention/Mathematics

Description du poste

Job Summary

Join one of Pennsylvania's fastest growing companies today! WebstaurantStore, a Clark Associates company, is looking for analytical, determined and diplomatic candidates to join our growing company as a Fraud Prevention Intern within our Risk & Payments Department. This role focuses on having an investigative eye, collecting information and using logic to solve abstract problems and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.

Responsibilities

• Analyze incoming orders to spot trends and prevent fraudulent order attempts
• Communicate empathetically with cardholders to confirm order authenticity
• Make and execute decisions regarding validity of orders
• Measure, track, and communicate data on fraudulent attempts and chargebacks on a regular basis
• Work cooperatively with other Fraud Prevention Consultants to recognize trends and update system accordingly
• Evaluate current processes and suggest any appropriate improvements to increase efficiency, reduce loss, and enhance the customer experience

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lb.

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Experience

• Pursuing a degree in Risk, Fraud Prevention, Mathematics or has expressed interest in those topics

Education

• This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Can support a position and influence outside opinion
• Notices the small details
• Is not afraid to take ownership of decisions and leverages data to back up those decisions
• Adept at communicating effectively to a variety of audiences
• Able to prioritize and balance multiple responsibilities
• Able to balance desired business and customer outcomes
• A team player who wants to contribute to a thriving culture
• Able to flourish in a fast-paced, changing environment
• Has strong Excel experience
• Computer literate

Company Overview

The foodservice professional's premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits

• 401(k) matching
• Employee Assistance Program
• Company Discounts

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices