E-Commerce Department Merchandise Manager (On-Site)

Ace Hardware Corporation; Oak Brook (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

Ace Hardware Corporation is seeking an E-Commerce Department Merchandise Manager to lead online assortment strategy across B2C and B2B channels. You will guide a merchant team, optimize pricing, placement, and category growth, and manage vendor partnerships to drive profitable digital sales on acehardware.com and affiliate channels.

You will collaborate across merchandising, digital marketing, ecommerce operations, inventory, and retail teams to deliver differentiated assortments, improve

Qualifications

• 10+ years of digital or e-commerce experience.
• 5+ years in product category management.
• Experience leading merchant teams.
• Strong strategic thinking and financial acumen.
• Proficiency with Microsoft Office Suite.
• Excellent communication and collaboration skills.

Responsibilities

• Lead online assortment strategy and category growth.
• Oversee sales, gross profit, margins, KPIs, and 3-year plans.
• Build and coach a merchant team.
• Manage vendor partnerships and promotional funding.
• Improve taxonomy, category pages, search, and SEO.
• Lead online promotional planning and retailer communication.
• Support inventory planning and supply chain coordination.
• Train Ace Care Center and retail touchpoints.

Skills

Digital / E‑Commerce

Team leadership

Vendor relations

Pricing strategy

Data-driven decision making

Microsoft Office suite

Job description

About This RoleAs the E-Commerce Department Merchandise Manager, you will lead online assortment strategy, development, and execution for assigned product categories across business to consumer and business to business channels. You will guide a merchant team responsible for profitable sales growth, gross profit, margin rate, digital assortment expansion, vendor partnerships, dropship assortment growth, pricing, promotional planning, and customer experience on acehardware.com and affiliate channels. Reporting to the Head of E-Commerce, Digital Marketing and Innovation Strategy, you will partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, retail operations, and the Ace Care Center to deliver consumer relevant, high quality, differentiated assortments for Ace retailers and customers.What You'll Do:Lead online assortment strategy, product selection, pricing, placement, and category growth plansOversee sales, gross profit, margin rate, key performance indicators, and three-year category strategiesBuild, coach, and develop a merchant team while attracting and retaining strong talentManage vendor partnerships, dropship expansion, rebates, return allowances, and promotional fundingPartner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, and retail operationsImprove customer path to purchase through taxonomy, category pages, search results, vendor links, search engine marketing, and search engine optimizationLead online promotional planning, advertised item schedules, pricing concessions, vendor credits, and retailer communicationSupport inventory planning, supply chain coordination, retailer touchpoints, and Ace Care Center trainingWho You Are:You are a strategic ecommerce merchandising leader who uses data, market insight, and vendor relationships to grow profitable digital assortments. You lead through collaboration, clarity, and accountability while developing teams and influencing partners.Required Skills:10 or more years of digital or E-Commerce experience5 or more years managing product categoriesExperience leading and developing merchant teamsStrong strategic thinking, financial acumen, business judgment, and decision makingExperience managing online assortment strategy, pricing, product placement, promotions, and profitabilityStrong vendor negotiation, relationship management, and partnership skillsExcellent problem solving, communication, interpersonal, and follow through skillsProficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint, with ability to travel up to 25 percentPreferred Skills:Experience with dropship programs, site merchandising, digital marketing channels, and ecommerce customer experience improvementsExperience supporting both business to consumer and business to business ecommerce strategiesWORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future.#LI-JK1