e-COMMERCE/DEPARTMENT LEAD

Kroger in; Virginia; On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an e-Commerce/Department Lead, where you'll assist in managing the daily operations of the e-Commerce department. This role emphasizes strong supervisory skills and excellent communication to enhance customer experiences. You'll be part of a diverse team dedicated to providing exceptional service while enjoying comprehensive benefits and opportunities for growth. If you're passionate about food and people, this position offers a fresh opportunity to thrive in a dynamic environment.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Proven supervisory experience and excellent communication skills.
• Ability to read shelf tags and perform basic math.

Responsibilities

• Ensure compliance with laws and food safety regulations.
• Train team members and manage supplies effectively.

Skills

Supervisory experience

Communication skills

Basic computer skills

Basic math skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by one purpose: To Feed the Human Spirit. Our history of innovation fuels our commitment to creating exceptional experiences for customers, communities, and colleagues, with food at the core.

Here, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details, visit our Benefits Page.

Minimum qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent communication skills (oral and written)
• Basic math skills (counting, addition, subtraction)
• Self-directed with minimal supervision

Preferred qualifications:

• Experience in production or warehouse environments, stocking, or cashier roles

Responsibilities include:

• Meeting/exceeding customer expectations for shopping experience, variety, freshness, and cleanliness
• Ensuring compliance with laws, food safety, and company policies
• Performing duties of selectors and customer attendants as needed
• Training team members in various roles
• Acting as the department lead in the absence of the Store e-Commerce manager
• Assisting with scheduling and order intake
• Managing supplies and maintaining organized, clean work areas
• Troubleshooting equipment and reporting discrepancies
• Following opening and closing procedures
• Implementing process improvements and providing performance feedback
• Working cooperatively in a high-paced environment and managing conflicts professionally
• Handling customer and business information with integrity
• Supporting interactions with minors, individuals with special needs, and older adults
• Performing essential job functions with or without reasonable accommodations