e-COMMERCE/DEPARTMENT LEAD

Kroger in; Michigan; On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading grocery store as an e-Commerce/Department Lead in Michigan. You will assist in managing daily operations, ensuring customer satisfaction, and training team members. The role offers growth opportunities and comprehensive benefits.

Benefits

Extensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Proven supervisory experience required.
• Basic computer skills and math skills needed.

Responsibilities

• Assist Store e-Commerce manager with daily operations.
• Train team members and manage scheduling.

Skills

Excellent communication skills

Self-directed

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit.

We value people and strive to provide the ingredients for your success at work and in life. We support your growth with valuable benefits and a caring environment. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we invite you to apply and join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including:

• Extensive healthcare coverage: medical, dental, vision, and prescriptions through our plans.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Emotional and financial support via our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.

For more details, visit our Benefits Page.

Minimum Qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent communication skills
• Basic math skills (counting, addition, subtraction)
• Self-directed with minimal supervision

Desired Qualifications and Responsibilities:

• Experience in production, warehouse, stocking, or cashier roles
• Meet/exceed customer expectations regarding shopping experience
• Ensure compliance with laws, food safety, and company policies
• Perform duties of selectors and customer attendants as needed
• Train team members in various roles
• Act as the department lead when the Store e-Commerce manager is unavailable
• Assist with scheduling and order intake
• Manage equipment troubleshooting and supplies
• Maintain organization and cleanliness of work areas
• Report discrepancies and issues to management
• Perform opening and closing procedures
• Implement process improvements
• Provide performance feedback and conduct reviews
• Work cooperatively in a high-paced environment
• Manage conflicts professionally
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations