e-COMMERCE/DEPARTMENT LEAD

Kroger in; Harrison Charter Township (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading grocery store as an e-Commerce/Department Lead. You will assist in managing daily operations, ensuring compliance with company policies, and supporting team members. Enjoy comprehensive benefits and growth opportunities in a dynamic environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Qualifications

• Proven supervisory experience required.
• Excellent communication skills needed.

Responsibilities

• Assist Store e-Commerce manager in daily operations.
• Train team members and manage order intake.

Skills

Supervisory Experience

Communication

Basic Math Skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We continuously innovate to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients you need to craft your own recipe for success at work and in life. We support your growth and future by offering value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, and financial support:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Free counseling and confidential financial coaching through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement over your career via our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more details, visit our Benefits Page.

Minimum Qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent communication skills
• Basic math skills (counting, addition, subtraction)
• Self-directed with the ability to execute projects independently

Desired Qualifications:

• Experience in production or warehouse environments, stocking, or cashier roles

• Ability to meet/exceed customer expectations regarding shopping experience, variety, freshness, and cleanliness
• Ensure team compliance with laws, food safety, and company policies
• Perform duties of selectors and customer attendants as needed
• Train team members in various roles
• Act as the department leader in the Store e-Commerce manager’s absence
• Assist with scheduling and order intake management
• Print and distribute order labels, troubleshoot equipment, and maintain supplies
• Maintain organized and clean staging areas and equipment
• Report discrepancies and issues to the e-Commerce manager
• Perform opening and closing procedures
• Implement process improvements and provide performance feedback
• Work effectively in high-paced, stressful environments and manage conflicts professionally
• Handle customer and business information with honesty and integrity
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations