e-COMMERCE/DEPARTMENT LEAD

Kroger in; Brownstown Charter Township (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading grocery store as an e-Commerce/Department Lead, where you'll manage daily operations, train team members, and ensure customer satisfaction. With comprehensive benefits and growth opportunities, this role is perfect for those passionate about food and service.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Qualifications

• Proven supervisory experience required.
• Ability to read shelf tags and basic math skills needed.

Responsibilities

• Meet/exceed customer expectations for shopping ease and cleanliness.
• Train team members on their roles.
• Act as the person in charge of the e-Commerce department when needed.

Skills

Communication

Self-directed

Basic Math

Tools

Computers

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic knowledge of computers
• Excellent oral/written communication skills
• Basic math skills (counting, addition, and subtraction)
• Self-directed, ability to execute projects with minimal supervision

Desired Qualifications:

• Experience in a production-oriented or warehouse environment, stocking shelves, or cashier experience

Responsibilities:

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to laws, food safety procedures, and company guidelines
• Perform responsibilities of selectors and customer attendants as needed
• Train team members on their roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling and maintaining order intake
• Print and distribute order labels
• Troubleshoot e-Commerce equipment
• Maintain supplies and organization of staging areas
• Report discrepancies and issues to the store e-Commerce manager
• Perform opening and closing procedures
• Implement process improvements
• Provide feedback on team performance
• Work cooperatively in a high-paced environment
• Manage conflict effectively
• Act with honesty and integrity
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodation