E-commerce Delivery Specialist

Hy-Vee; Johnston (IA); Hybrid; USD 36,000 - 56,000; Full time

Job summary

Hy-Vee seeks an E-commerce Driver to complete doorstep deliveries and ensure a seamless Aisles Online experience. You will greet customers, load orders, and deliver with friendly service, accuracy, and timeliness.

In this active role, you’ll handle payments, verify ages for alcohol orders, and maintain vehicle cleanliness while following safety and company policies. A valid license and reliable transportation are essential.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver’s license with no DOT restrictions and be 21 years of age or older.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and going the extra mile to make every interaction a positive one.
• Organize, gather, and load online orders, ensuring all items are stored at the proper temperature throughout the entire process.
• Deliver products to customers in a safe, timely, and efficient manner, following all traffic laws and customer delivery requests.
• Validate customer age and gather required information for orders containing alcohol.
• Collect payment, make change, and return payments and beginning cash to the store as needed.
• Select, scan, and bag items from all temperature zones and process customer orders through the POS system as needed.
• Maintain the cleanliness and upkeep of delivery vehicles, inside and out.
• Substitute products for customers upon request or when items are unavailable.
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies.
• Assist with other tasks and special projects as needed.

Skills

Customer service

Communication

Organization

Problem solving

Route navigation

HS diploma

Driver's license 21+

Education

High school diploma or equivalent

Job description

Hy-Vee seeks an E-commerce Driver to complete doorstep deliveries and ensure a seamless Aisles Online experience. You will greet customers, load orders, and deliver with friendly service, accuracy, and timeliness.

In this active role, you’ll handle payments, verify ages for alcohol orders, and maintain vehicle cleanliness while following safety and company policies. A valid license and reliable transportation are essential.