E-Commerce Coordinator

Maiden Home; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading company in luxury furnishings is seeking an E-Commerce Coordinator to enhance online storefronts and manage effective digital experiences. You will play a key role in brand representation and driving performance metrics using your analytical skills in a creative and dynamic environment.

Benefits

Competitive compensation package

Health, dental, and vision insurance

Unlimited vacation

Annual furniture allowance

Strong company culture, including team events

Qualifications

• 1-2 years of e-commerce experience is required.
• Excellent attention to detail and outstanding organizational skills.
• Must be comfortable with multiple platforms and data management.

Responsibilities

• Develops and executes e-commerce merchandising strategies.
• Ensures accurate digital representation of products.
• Manages e-commerce operations and cross-functional initiatives.

Skills

Attention to detail

Organizational skills

Communication

Collaboration

Customer engagement

Education

1-2 years of professional experience

Experience with e-commerce platforms like Shopify, Magento

Experience with analytics platforms

Tools

Excel

Google Sheets

GA4

Klaviyo

MailChimp

Job description

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Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings.

As the E-Commerce Coordinator, you will be a steward of the brand by deliveringbest-in-class digital experiences. The role is instrumental in maintaining and up-levelingour online storefront and supporting to drive traffic to the site, which directly impactssales and growth. A strong candidate for this role is very detail-oriented and has an eyeon the larger picture. They operate efficiently and are comfortable manipulating anddeploying large datasets across Maiden Home’s e-commerce ecosystem. This is a key,cross-functional role within the organization – uniting content and commerce to engagecustomers and drive high-converting online shopping experiences. The ideal candidatecomes to the table with an intellectual curiosity that empowers them to question existingways of working and a growth mindset that enables them to drive improvements.

This is a unique opportunity to join a brand that is primed for its next stage of growth. You’ll enter a workspace that encourages innovation, creative expression, and teamwork, and your experience will be shaped by your performance, contributions, and drive.

This role is on-site at our NewYork headquarters, located in the TriBeCa design district.

Responsibilities

• Develops and executes Maiden Home’s E-commerce merchandising strategy incollaboration with the E-commerce Manager, such as defining product listingpage categories, determining sort order, and assisting e-commerce contentplanning and production
• Ensures information and content is displayed accurately to reflect the best luxurybrand and site experience to customers and trade members across the websiteand additional digital properties
• Project Manages e-commerce operations, overseeing e-commerce data andcontent collection, organization, and publishing for all product launches and siteupdates
• Operates as a key collaborative partner, overseeing and executingcross-functional initiatives
• Performs regular monitoring, maintenance, and cleanup of the website tomaintain active products and collections and identify and resolve site bugs, flowissues, and UX areas of improvement by refining current QA processes andprocedures for the e-commerce team
• Managing, monitoring and testing a handful of performance marketing platformssuch as Google, Pinterest and Meta
• Own and oversee the programmatic email calendar for ecommerce and brandcampaigns; collaborating with relevant teams to develop compelling stories todrive revenue per send
• Site and growth reporting and analytics; competitive analyses to bring ideas tothe team on how other luxury brands are evolving their selling online
  
  

Qualifications

• 1-2 years of professional experience at an e-commerce company
• Curiosity and a growth mindset with the instinct to seek improvement
• Outstanding attention to detail, organizational skills, and relentless follow-throug
• Proven multitasking, communication (verbal and written), and collaboration skill
• Ability to prioritize and manage timelines. This role will require offsetting regularresponsibilities with ad-hoc and special projects
• Works well in a dynamic team, moves with agility, and is comfortable with shiftingpriorities
• Very comfortable working in Excel/Google Sheets
• Experience with analytics platforms like GA4, Posthog, Northbeam is a plus
• Experience with email platforms such as Klaviyo, MailChimp is a plus
• Experience with e-commerce platforms like Shopify, Magento, Commerce Cloudis required
  
  

Benefits

• Competitive compensation package
• Health, dental, and vision insurance, up to 100% covered by Maiden Home for an
• Individual401(k) plan offering
• Unlimited vacation
• Computer and tech setup provided
• Annual furniture allowance & company discount
• Strong company culture, including team events
  
  

About Maiden Home

Maiden Home is an authority in the world of luxury home furnishings. The brand designsoriginal pieces at its New York studio, sources exquisite materials from trusted partnersaround the world, and works directly with distinguished artisans to bring them tolife—then, it delivers them with prices and lead times that are unheard of in the furnitureindustry.

Maiden Home’s unwavering commitment to exceptional design and quality is praised byleading interior designers and publications including Architectural Digest and Elle Decor,and it has brought the brand consistent year over year growth.

Maiden Home is proud to be an equal opportunity employer. We are committed tobuilding a diverse and inclusive culture. We do not discriminate on the basis of race,religion, color, national origin, gender, gender identity, sexual orientation, age, maritalstatus, disability, protected veteran status, or any other legally protected characteristics.

Anticipated Salary Range: $65,000 - $80,000

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Internet Publishing

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