E-Commerce Business Analyst (Assistant Manager) (Korean-Speaking) - 2 years Contract

Samsung Electronics America; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Samsung Electronics America seeks an E-Commerce Business Analyst to enhance fulfillment strategies and manage projects. The ideal candidate will be fluent in Korean and English, with a background in supply chain and e-commerce. This role demands strong analytical skills and the ability to present management reports to stakeholders effectively.

Qualifications

• Bachelor’s degree required.
• Experience in e-commerce operations and project management.
• Proficient in analytics and data insights.

Responsibilities

• Analyze and improve e-commerce fulfillment strategies.
• Lead e-commerce projects including platform integrations.
• Monitor key performance indicators for supply chain efficiency.

Skills

Strong analytical skills

Problem-solving skills

Proficiency in Microsoft Excel

Fluency in Korean

Fluency in English

Strong communication skills

Negotiation skills

Education

Bachelor’s degree or higher in Supply Chain Management, Business Administration, E-Commerce or a related field

Tools

ERP systems

E-commerce platforms

Job description

E-Commerce Business Analyst (Assistant Manager) (Korean-Speaking) - 2 years Contract

Position Summary

Samsung Singapore's E-Commerce team is looking for a highly motivated and experienced professional to join our team. The ideal candidate will have a strong background E-Commerce sale , Projects and Supply Chain Management (SCM). This role requires close collaboration with cross-functional teams and stakeholders to optimize Sales improvement, improve efficiency, and enhance the overall customer experience.

Role and Responsibilities

Key Responsibilities:

• Analyze and improve e-commerce fulfillment strategies to enhance speed, cost-effectiveness, and customer satisfaction .
• Lead e-commerce projects (translating Korean-English), including platform integrations, automation initiatives, and process enhancements.
• Monitor key performance indicators (KPIs) and drive continuous improvements in supply chain efficiency and accuracy.
• Extract insight from reports, generate commentaries and create PowerPoint Presentations (Korean-English)
• Collaborate with global and regional stakeholders include Management, headquarters and local business units, to align on Overall online strategies.
• Oversee end-to-end supply chain operations for e-commerce, ensuring efficient inventory management, demand planning, and logistics coordination.

Skills and Qualifications

Requirements:

• Strong ability to prepare and present management reports with actionable insights.
• Bachelor’s degree or higher in Supply Chain Management, Business Administration, E-Commerce, or a related field.
• Hands-on experience in e-commerce operations and project management.
• Strong analytical and problem-solving skills with a data-driven approach.
• Ability to work cross-functionally and manage multiple stakeholders in a fast-paced environment.
• Proficiency in Microsoft Excel, ERP systems, and e-commerce platforms.
• Fluent in Korean and English (spoken and written) to communicate with global and regional teams.
• Strong communication and negotiation skills with a proactive mindset.
• Experience in preparing detailed management reports and business presentations for senior leadership.
• Experience in working with major e-commerce platforms (e.g., Shopify, Lazada, Shopee, Amazon).
• Knowledge of digital supply chain technologies and automation tools.

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About the company

Samsung is committed to complying with local laws and regulations as well as applying a strict global code of conduct to all employees. It believes that ethical management is not only a tool for responding to the rapid changes in the global business environment, but also a vehicle for building trust with its various stakeholders including customers, shareholders, employees, business partners and local communities. With an aim to become one of the most ethical companies in the world, Samsung continues to train its employees and operate monitoring systems, while practicing fair and transparent corporate management.

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