E-commerce Brand Manager

Hankey Group; Los Angeles (CA); On-site; USD 72,000 - 98,000; Full time

Benefits offered by this job

Medical benefits

401K matching

Paid vacation days

Wellness programs

Metro/Transit perks

Job summary

Hankey Group in Los Angeles seeks an experienced E-commerce Brand Manager to optimize telematics and GPS operations. You will drive cross-functional collaboration across sales, marketing, engineering, and finance to scale product delivery and client solutions for auto dealerships and fleets.

The role emphasizes strategic planning, SOP development, and continuous improvement to reduce costs, enhance customer satisfaction, and foster a high-performing team in a fast-paced tech environment.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field; Master’s preferred.
• Minimum 5 years of experience in operations management within telematics, GPS, or related tech industries.
• Proven automotive sector experience in auto purchase and auto finance operations.
• Strong leadership and track record of scaling teams.
• Analytical/problem-solving abilities with data tools.

Responsibilities

• Develop and implement strategies to streamline operations for telematics and GPS products and services.
• Oversee day-to-day operations including logistics, inventory, and customer service.
• Collaborate with sales, marketing, engineering, and finance to achieve business goals.
• Design and enhance client solutions for dealerships, fleet operators, and finance companies.
• Lead, mentor, and develop a high-performing operations team with clear KPIs.

Skills

Operations management

Leadership

Data analysis

ERP familiarity

CRM familiarity

Education

Bachelor's degree in Business Administration/Operations

Master's degree preferred

Tools

ERP systems

CRM platforms

Telematics platforms

Job description

Job Description: E-commerce Brand Manager

Position Overview

We are seeking an experienced and driven E-commerce Brand Manager to oversee and optimize the operations of our telematics and GPS business. The ideal candidate will bring a strong background in operations management, coupled with specific expertise in the automotive sector, particularly in auto purchase and auto finance. This role demands strategic thinking, exceptional organizational skills, and the ability to drive operational excellence in a fast-paced, technology-driven environment.

Key Responsibilities

• Develop and implement strategies to streamline operations, ensuring efficiency and scalability in telematics and GPS product and service delivery.
• Oversee day-to-day operations, including logistics, inventory management, and customer service to ensure optimal performance.
• Collaborate with cross-functional teams, including sales, marketing, engineering, and finance, to achieve business goals.
• Leverage industry knowledge to design and enhance solutions tailored for clients in the automotive sector, including dealerships, fleet operators, and finance companies.
• Stay updated on trends in auto purchase and auto finance to align operational practices with market needs.
• Identify inefficiencies in current operations and implement continuous improvement initiatives to enhance productivity, reduce costs, and improve customer satisfaction.
• Develop and enforce standard operating procedures (SOPs) and best practices across all operational functions.
• Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability and innovation.
• Set clear goals and KPIs for team members and conduct regular performance reviews.
• Manage relationships with key vendors, suppliers, and third-party partners to ensure quality and cost-effective service delivery.
• Negotiate contracts and oversee procurement processes to align with company objectives.
• Monitor and report on operational performance metrics, providing actionable insights to senior leadership.
• Ensure compliance with industry regulations and standards, particularly those related to telematics, GPS technology, and automotive financing.
  

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field. A Master’s degree is preferred.
• Minimum of 5 years of experience in operations management, with a focus on telematics, GPS, or related technology industries.
• Proven expertise in the automotive sector, particularly in auto purchase and auto finance operations.
• Strong leadership and team management skills, with a track record of building and scaling high-performing teams.
• Exceptional analytical and problem-solving abilities, with proficiency in data analysis tools and platforms.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders.
• Familiarity with relevant software systems, including ERP, CRM, and telematics platforms.
• Knowledge of industry regulations and best practices related to telematics, GPS technology, and automotive finance.
  

Why Join Us?

• Opportunity to work with cutting-edge technology in a dynamic and growing industry.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.
• Career growth and development opportunities.
  

What do we offer?

• Annual: $85,016 (Base plus bonus)
  

Benefits

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $20 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas, TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet
  

Acknowledgement

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative