E-4B Field Service Representative - Defense

Boeing; Bellevue Second IV Precinct (NE); On-site; USD 80,000 - 108,000; Full time

Job summary

Boeing Global Services in Nebraska is seeking an Experienced Field Service Representative to support the E-4B Program at Offutt Air Force Base. The role requires extensive hands-on aircraft maintenance experience with E-4B systems and a strong ability to interpret technical data to support testing and repair.

You must be willing to travel domestically and internationally, be able to deploy on short notice, and relocate as needed.

Qualifications

• Minimum 7 years of experience working on aircraft systems.
• Minimum 1 year of experience with Boeing 747-200/E-4B aircraft.
• Must be able to deploy/travel domestically and internationally as needed.

Responsibilities

• Improve customer satisfaction through frequent and open communication with all customer contacts.
• Rapidly respond to resolve customer support issues.
• Provide technical guidance in resolving field problems and train Air Force maintainers as needed.
• Collect and provide data deliverables to maintain program management and contract requirements.
• Oversee and advise on identification and requisition of repair parts during troubleshooting.

Skills

Aircraft systems

E-4B experience

Travel readiness

Technical data interpretation

Deployment readiness

Job description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support our E-4B Program at Offutt Air Force Base, Nebraska.

The individual shall have a significant amount of demonstrated E-4B experience and knowledge in aircraft maintenance procedures, practices, engineering standards and specifications, specifically with Mission Systems, and/or Electrical Systems and Avionics to support testing and repair of E-4B systems, as well as system components. Note: candidates with equivalent experience will be considered.

You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities:

• Improve customer satisfaction through frequent and open communication with all customer contacts
• Rapidly respond to resolve customer support issues
• Provide technical research and guidance in the resolution of field problems related to installed equipment and systems and provide over-the-shoulder assistance and training to the Air Force maintainers
• Collect and provide Data deliverables as necessary to maintain both internal program management requirements and contract delivery/report requirements
• Oversee and provide advice in the identification and requisition of proper repair parts while troubleshooting.
• Provide advice and guidance on hard to obtain supply parts and support equipment
• Provide advice in the identification of and instruction on the use of Boeing Publications, special tools, handling equipment, to include Ground and Peculiar Support Equipment (GSE/PSE), and test equipment associated with and related to the equipment/system

Basic Qualifications (Required Skills/Experience):

• Minimum7 years of experience working on aircraft systems
• Minimum 1 year of experience with Boeing 747-200/E-4B aircraft
• Experience with the use of and be able to interpret commercial technical data including drawings, maintenance, and operations manuals
• Must be able to work variable shifts including weekends, holidays, and overtime as needed
• At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.

Preferred Qualifications (Desired Skills/Experience):

• Previous experience conducting maintenance training is preferred.
• Familiar with VECTOR/BOECOM process.

Conflict of Interest:

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $79,900 - $108,100

Applications for this position will be accepted until Oct. 02, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Top Secret/SCI Clearance Pre-Start and final U.S. Top Secret/SCI Clearance Post-Start is required.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.