DynaNet Technician

DynaFire, LLC; Jacksonville (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

PTO & holidays

Medical, dental & vision

Disability insurance

401(k) matching

Life insurance

Professional development

Employee referral program

Job summary

DynaFire, LLC is seeking a DynaNet Technician responsible for installation and maintenance of DynaNet and service calls for fire alarm systems. The role emphasizes efficient installations, minimum downtime, and high quality standards in a safe, professional environment.

Ideal candidates are problem solvers with strong customer service skills, capable of training customers and coordinating with teams to ensure timely completion of projects.

Qualifications

• Two-year electronics degree or at least 1 year of related field experience required.
• Working knowledge of computers and Microsoft Office preferred; VPN access via ISP.
• Strong communication and customer service skills are essential.

Responsibilities

• Respond promptly to service-related issues and communicate needs clearly to all stakeholders.
• Operate, test, troubleshoot, program fire alarm systems to meet industry codes and standards.
• Hand and computer program fire alarm panels commonly installed by DynaFire.
• Instruct customers on proper use of equipment and safety procedures.
• Maintain working knowledge of construction tools and safety programs.

Skills

Customer service

Problem solving

Communication

Fire alarm systems

Troubleshooting

Education

Two-year electronics degree

1 year related field experience

Tools

Fire alarm panels

Microsoft Office

Job description

Description

We are seeking a DynaNet Technician who is responsible for installation and maintenance of DynaNet. The DynaNet technician is responsible for installing and servicing the systems in the most efficient manner to ensure minimum downtime and maximum performance. All installations must meet the highest quality standards set forth by DynaFire, while assuring a professional and safe working environment. The DynaNet technician will also be responsible to perform fire alarm service calls as needed. The ideal candidate will be a problem solver with excellent customer service skills.

• Responds to customer's service related issues promptly and must have the ability to effectively deal with customers, some that will require high levels of patience's.
• Maintain the ability to effectively communicate the needs required to complete DynaFire's scope of work to all parties responsible for portions effecting the timely completion of that scope.
• To operate, test, trouble shot, program fire alarm systems and documentation required to meet all applicable industry codes and standards.
• The ability to effectively hand and computer program fire alarm panels commonly installed by DynaFire.
• Trains and instructs the customer on the proper use of the equipment.
• Have a working knowledge of construction tools including but not limited to Step ladders, extension ladders, Scissor lifts, hand tools, power tools cordless tools, Powder actuated tools, cutting tools, Wire pulling devices and Fastening systems.
• Full compliance with DynaFire's and customer's safety program.

Job Type

Full-time

Description

We are seeking a DynaNet Technician who is responsible for installation and maintenance of DynaNet. The DynaNet technician is responsible for installing and servicing the systems in the most efficient manner to ensure minimum downtime and maximum performance. All installations must meet the highest quality standards set forth by DynaFire, while assuring a professional and safe working environment. The DynaNet technician will also be responsible to perform fire alarm service calls as needed. The ideal candidate will be a problem solver with excellent customer service skills.

• Responds to customer's service related issues promptly and must have the ability to effectively deal with customers, some that will require high levels of patience's.
• Maintain the ability to effectively communicate the needs required to complete DynaFire's scope of work to all parties responsible for portions effecting the timely completion of that scope.
• To operate, test, trouble shot, program fire alarm systems and documentation required to meet all applicable industry codes and standards.
• The ability to effectively hand and computer program fire alarm panels commonly installed by DynaFire.
• Trains and instructs the customer on the proper use of the equipment.
• Have a working knowledge of construction tools including but not limited to Step ladders, extension ladders, Scissor lifts, hand tools, power tools cordless tools, Powder actuated tools, cutting tools, Wire pulling devices and Fastening systems.
• Full compliance with DynaFire's and customer's safety program.

Requirements

Training and Certification Requirements:

• The DynaNet installer shall possess a two-year electronics degree or at least 1 year of related field experience. A working knowledge of computers and communications systems is preferred but not required. You must have a working knowledge of Microsoft Office. Employee must have a means of communicating via ISP for VPN connection.

What We Offer

• Paid time off (PTO) and holidays.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Short term and long-term disability.
• 401(k) matching.
• Employer funded life insurance.
• Opportunities for professional development and growth.
• Employee Referral Program.

About Us

At DynaFire, we are your comprehensive partner for all fire and life safety needs. From expert support and installation to state-of-the-art sprinkler and fire alarm systems, we deliver tailored solutions to protect your business and assets. Whether you're looking to enhance security or ensure regulatory compliance, reach out to DynaFire today for industry-leading solutions and exceptional service.

Equal Employment Opportunity

DynaFire is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), national origin, ancestry, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation

DynaFire is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require an accommodation to complete an application or participate in any part of the hiring process, please contact Human Resources at [e-mail].