Dynamics Functional Analyst Lead | Tech Club Inc | Malvern, PA

Tech Junction Ltd; Northern (KY); Hybrid; USD 140,000 - 170,000; Full time

Job summary

Tech Club Inc in Malvern, PA is seeking an experienced Dynamics Functional Analyst Lead to bridge business strategy and technical execution in Microsoft Dynamics 365 projects. You will lead functional workstreams, conduct stakeholder workshops, and authorize FDDs, ensuring successful ERP/CRM deployments.

You will mentor a team of analysts, collaborate with architects, and drive data migration and integration planning in a fast-paced onsite environment in Malvern, PA.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, MIS, or related field.
• 8+ years of experience as a Functional Analyst or Consultant specializing in Microsoft Dynamics 365.
• Deep expertise in D365 F&O and/or CE/CRM.
• Proven leadership across multiple full-lifecycle D365 implementations.
• Strong requirements gathering, gap-fit analysis, process mapping, and FDD creation.
• Excellent leadership, client-facing presentation, and stakeholder management.
• Onsite availability for Malvern, PA.

Responsibilities

• Lead end-to-end functional analysis, solution design, and configuration across D365 implementations (F&O/CE).
• Conduct discovery workshops with C-level stakeholders to gather requirements and define processes.
• Create FDDs and translate business needs into functional designs for technical teams.
• Configure D365 core modules, workflows, security, and business processes.
• Coordinate UAT, test scenarios, and defect triage workflows.
• Guide data migration, system integration strategies, and cutover planning.
• Lead, mentor, and supervise a team of junior and mid-level analysts.
• Collaborate with developers, solution architects, and project managers in Malvern, PA.
• Ensure delivery milestones, budget constraints, and QA standards are met.
• Prepare user training manuals, system documentation, and runbooks.

Skills

D365 F&O

D365 CE/CRM

Functional leadership

Requirements gathering

Gap-fit analysis

FDD authoring

Stakeholder management

UAT coordination

Data migration planning

Team mentorship

Education

Bachelor's degree in Business Administration / Computer Science / MIS

Job description

Position Summary:

Tech Club Inc is seeking an experienced, highly technical, and accomplished Dynamics Functional Analyst Lead with a strong background in Microsoft Dynamics 365 implementations to join our client delivery team on a full-time, onsite basis in Malvern, PA. In this specialized enterprise application and leadership role, you will spearhead gathering business requirements, designing functional solutions, configuring Microsoft Dynamics 365 (F&O / CE / Customer Engagement), and leading functional consulting teams. You will work closely with C-level business stakeholders, solution architects, and technical developers to ensure successful end-to-end ERP/CRM deployments. Ideal candidates bring a robust academic degree in business or computer science, deep practical mastery of D365 modules, and immediate availability for onsite deployment in Malvern.

Detailed Job Description:

As a Dynamics Functional Analyst Lead at Tech Club Inc in Malvern, PA, you will take full ownership of bridging business strategy and technical execution across Microsoft Dynamics 365 implementations. Your day-to-day responsibilities encompass conducting stakeholder workshops, performing gap-fit analysis, authoring functional design documents (FDDs), and configuring D365 workflows, security roles, and business processes. You will lead functional workstreams, coordinate user acceptance testing (UAT), and provide comprehensive user training. Working in a fast-paced onsite consulting environment in Malvern, PA, you will drive digital transformation and enterprise operational efficiency.

Key Responsibilities:

• Lead end-to-end functional analysis, solution design, and configuration across Microsoft Dynamics 365 implementations (F&O / CE).
• Conduct discovery workshops with C-level business stakeholders to gather requirements and define business processes.
• Perform thorough gap-fit analysis and translate business needs into functional design documents (FDDs) for technical teams.
• Configure D365 core modules, workflows, business rules, security profiles, and custom entities.
• Coordinate and manage user acceptance testing (UAT), test scenarios, and defect triage workflows.
• Provide expert guidance on data migration, system integration strategies, and cutover planning.
• Lead, mentor, and supervise a team of junior and mid-level functional analysts and consultants.
• Collaborate closely with technical developers, solution architects, and project managers in Malvern, PA.
• Ensure strict adherence to project delivery milestones, budget constraints, and quality assurance standards.
• Prepare comprehensive user training manuals, system documentation, and post-implementation support runbooks.

Required Qualifications & Skills:

• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field.
• Minimum 8+ years of professional experience as a Functional Analyst or Consultant specializing in Microsoft Dynamics 365.
• Deep specialized expertise in D365 Finance & Operations (F&O) and/or Customer Engagement (CE / CRM).
• Proven track record leading functional workstreams across multiple full-lifecycle D365 implementations.
• Strong expertise in requirement gathering, gap-fit analysis, process mapping, and functional design document (FDD) creation.
• Excellent leadership, client-facing presentation, stakeholder management, and cross-functional communication capabilities.
• Professional availability for onsite employment in Malvern, PA.

Nice-to-Have Skills:

• Microsoft Certified: Dynamics 365 Fundamentals or Dynamics 365 Supply Chain/Finance/Customer Service Functional Consultant Associate/Expert certifications.
• Experience integrating D365 with Power Platform (Power Apps, Power Automate, Power BI) and Azure services.
• Prior working experience in Big 4 consulting firms or premier Microsoft Gold Partner implementation partners.
• Strong background in change management and enterprise business process re-engineering.
• Experience supporting post-go-live hypercare and continuous improvement initiatives.

Application Information:

• Recruiter: Tech Club Inc Recruitment Team
• Contact Name: Kajal Singh (Tech Club Inc) [cite: [e-mail]]
• Email: [e-mail] [cite: [e-mail]]
• Phone: Unspecified
• Application URL: Unspecified
• Salary/Rate: Competitive and commensurate with experience
• Deadline: Open until filled
• Notice Period: Immediate to short notice preferred
• Contract Duration: Permanent / Full-Time (Onsite in Malvern, PA) [cite: [e-mail]]

Recruitment Pro Tip:

When applying for senior Dynamics functional lead roles, ensure your resume explicitly highlights your end-to-end implementation lifecycle experience, FDD authoring expertise, and D365 module mastery.