Dynamics CRM Tech Lead Architect

Prophecy Technologies Corp; Northern (KY); On-site; USD 120,000 - 180,000; Full time

Job summary

Prophecy Technologies Corp is seeking an IT Professional to lead Dynamics CRM Online development as a Tech Lead/Architect. You will drive architecture, design, and delivery across data/integration initiatives.

The role emphasizes hands-on implementation, consulting, and development, with strong experience in Dataverse, Power Platform, ALM, and large-scale CRM deployments.

Qualifications

• 6–8 years of IT experience with Dynamics CRM solutions.
• Certification PL-600/PL-200 or AB-100 is required.
• Experience with data migrations and integrations in large CRM environments.
• Strong collaboration with stakeholders in agile delivery.
• Knowledge of Fabric or Synapse data platforms for CRM data integration.

Responsibilities

• Work effectively in an agile delivery model and manage stakeholder relationships.
• Create design specifications by engaging client stakeholders.
• Provide robust CRM solutions that meet requirements within tight timelines.
• Lead CRM solution approach workshops to ensure alignment.
• Create High-Level Technical designs for CRM solutions.
• Manage CRM environments for testing, UAT, and production deployments.
• Provide deployment support for the CRM solution.

Skills

CRM Functional Knowledge

Power Platform

Dataverse

Power Automate

Power Apps

D365 CRM Online

Integrations patterns

ALM

Data modeling

BI/Power BI

Copilot Studio/Azure AI

Education

D365 Certification PL-600/PL-200 or AB-100

Tools

Data Factory

Synapse

Fabric

Connectors

Copilot Studio

Job description

This role is for an IT Professional with strong qualifications in hands-on implementation, consulting, and development within Dynamics CRM Online, including integrations with other cloud and on-premise systems using various integration patterns. The position involves leading MS Dynamics application development as a Tech Lead/Architect.

Key Responsibilities:

• Able to work effectively in an agile delivery model and manage stakeholder relationships.
• Create design specifications by interacting closely with client stakeholders.
• Provide robust solutions to CRM requirements, often within tight time schedules.
• Conduct CRM solution approach workshops for stakeholders to ensure alignment.
• Create High-Level Technical designs for CRM solutions.
• Manage CRM environments for testing, User Acceptance Testing (UAT), and production deployments.
• Provide deployment support for the CRM solution.

Required Skills:

• Strong CRM Functional understanding across various domains, with particular expertise in Sales and Services Modules.
• Deep expertise in CRM technical areas such as Dataverse and Power Platform tools, including Power Automate and Power Apps.
• Previous experience with Workflow tools, specifically Power Automate and Connectors.
• Proficiency in data modeling within CRM based on specific requirements.
• Experience working on solutions that involve integrations using various patterns.
• Experience with or designing Data Migration to and from CRM in large setups using approved tools like Data Factory, Synapse, or Fabric.
• Experience with Solution deployments, Application Lifecycle Management (ALM), and CRM Solutions.
• Proven ability in troubleshooting and achieving solutions for application development issues through team collaboration.
• Experience with Out-of-the-Box (OOB) Reports, Dashboards, and Power BI.
• Experience or knowledge of data platforms linked to CRM, such as Fabric or Synapse.
• Experience with Copilot within D365 and M365, Copilot Studio/Azure AI foundry, and developing agents and/or chatbots using Copilot Studio.
• Experience with Microsoft Dynamics CRM, preferably Online, including involvement in requirement gathering and solution design (focused on Data/Integrations design).
• Microsoft Dynamics 365 CRM Functional expertise.

Qualifications:

• 6-8 years of relevant IT professional experience.
• D365 Certification (PL 600/200 or AB 100).

Preferred Skills:

• Knowledge about Azure Components and AZ 900 certification.