Dynamics 365 Developer (CRM & Field Service Management - FSM)

Orion Esolutions; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading tech solutions provider in the United States is seeking an experienced Dynamics 365 Developer proficient in D365 Customer Engagement and Field Service Management. The ideal candidate will design and customize solutions on the Microsoft Dynamics 365 platform, collaborate with stakeholders, and ensure optimal performance and security of existing applications. Strong skills in C#, Power Platform, and Azure services are required, along with relevant experience and certifications.

Qualifications

• 3+ years of experience with Dynamics 365 CE (CRM) and FSM module development.
• Strong development skills in C#, .NET, JavaScript, TypeScript, and HTML/CSS.
• Experience with D365 plugin development, custom workflow activities, and custom entities.

Responsibilities

• Customize and extend Dynamics 365 CRM and FSM solutions using Power Platform.
• Develop plugins, custom workflows, and integrations using C#, JavaScript, and Web APIs.
• Design and implement data migration strategies.

Skills

Dynamics 365 CE (CRM) module development

Field Service Management module development

Power Platform proficiency

C#

JavaScript

TypeScript

HTML/CSS

Azure services

Education

Microsoft certification(s) in Dynamics 365 CRM or Field Service

Tools

Power Apps

Power Automate

Azure Logic Apps

Job description

Overview

We are seeking an experienced Dynamics 365 Developer with strong expertise in D365 Customer Engagement (CRM) and Field Service Management (FSM) modules. The ideal candidate will be responsible for designing, customizing, and deploying scalable solutions using the Microsoft Dynamics 365 platform to support our business processes.

Key Responsibilities

• Customize and extend Dynamics 365 CRM and FSM solutions using Power Platform (Power Apps, Power Automate).
• Develop plugins, custom workflows, integrations, and customizations using C#, JavaScript, and Web APIs.
• Design and implement data migration strategies using Data Import, Azure Data Factory, or KingswaySoft.
• Integrate D365 with external systems and services using Azure Logic Apps, APIs, or middleware.
• Collaborate with business analysts and stakeholders to understand requirements and translate them into technical solutions.
• Maintain and enhance existing Dynamics 365 applications.
• Ensure D365 environments are optimized for performance and security.
• Participate in testing, deployment, and documentation of new and existing solutions.

Required Skills and Qualifications

• 3+ years of experience with Dynamics 365 CE (CRM) and FSM module development.
• Proficiency in Power Platform: Power Apps (model-driven and canvas), Power Automate, Power BI.
• Strong development skills in C#, .NET, JavaScript, TypeScript, and HTML/CSS.
• Experience with D365 plugin development, custom workflow activities, and custom entities.
• Solid understanding of D365 FSM features including work orders, inspections, scheduling, and resource management.
• Experience with Azure services (Functions, Logic Apps, Storage, Service Bus) is a plus.
• Familiarity with DevOps tools and CI/CD pipelines for Dynamics deployments.
• Microsoft certification(s) in Dynamics 365 CRM or Field Service preferred.

Preferred Qualifications

• Experience with Dynamics 365 On-Premise and Online environments.
• Knowledge of best practices in solution architecture and deployment strategies.
• Familiarity with Agile/Scrum methodologies.