Dynamics 365 CRM Solution Architect

Cognizant; Denver (CO); Remote; USD 114,000 - 130,000; Full time

Job summary

A leading technology firm is seeking an experienced Dynamics 365 CRM Solution Architect to lead the design and implementation of CRM solutions. You will work closely with clients to architect scalable systems while ensuring quality and compliance. The ideal candidate has over 10 years in IT with extensive experience in Microsoft Dynamics. This role is remote, offering a competitive salary and comprehensive benefits.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• 10+ years of IT experience, with 5+ years in Microsoft Dynamics CRM/XRM.
• 5+ years of implementation experience in medium to large-scale environments.
• Strong experience with PowerApps and Power Automate.

Responsibilities

• Lead client engagements and strategy sessions.
• Architect scalable solutions for Dynamics 365 CRM.
• Train client personnel on system usage and best practices.

Skills

Leadership

Technical proficiency in Microsoft Dynamics 365

Consulting skills

Communication

Agile methodologies

Education

Bachelor’s degree in computer science or related field

Tools

Microsoft Dynamics 365

Power Platform

Azure technologies

Job description

Overview

Job Title- Dynamics 365 CRM Solution Architect

Job Location- Remote, USA

We are seeking a highly experienced and technically proficient Microsoft Dynamics CRM / XRM Solution Architect to join our team at Cognizant. In this role, you will lead the design, implementation, and delivery of enterprise-level CRM solutions using Microsoft Dynamics 365, Power Platform, and Azure technologies. You will work closely with clients to understand business needs, architect scalable solutions, and guide teams through full lifecycle implementations.

This is a client-facing role requiring strong consulting, technical, and leadership skills, with a focus on delivering high-quality, customized CRM/XRM applications that drive business transformation.

Responsibilities

• Lead client engagements, strategy sessions, and requirements workshops to define CRM/XRM solutions.
• Architect and design scalable, secure, and high-performing Dynamics 365 CRM/CE and Power Platform solutions.
• Develop high-level project plans, manage scope, budgets, and timelines.
• Design integration solutions with backend systems including ERP and other enterprise applications.
• Customize Dynamics CRM using workflows, plugins, custom assemblies, and web resources.
• Develop and implement data migration, conversion, and testing strategies.
• Train client personnel on system usage, administration, and best practices.
• Provide guidance on PowerApps, Power Automate, and licensing models.
• Collaborate across functional teams to ensure alignment with business goals.
• Lead deployment of solutions across environments and oversee release management.
• Ensure compliance with security, performance, and governance standards.
• Document architecture, processes, and configurations for operational consistency.

Requirements

• Bachelor’s degree in computer science or related field.
• 10+ years of IT experience, with 5+ years in Microsoft Dynamics CRM/XRM.
• 5+ years of implementation experience in medium to large-scale environments (100+ users).
• 3+ years of experience with Azure technologies.
• Strong experience with PowerApps (Canvas & Model-Driven), Power Automate, and Power Pages.
• Experience with Common Data Service (Dataverse) and integration across Office 365 services (e.g., SharePoint, Outlook, Graph API).
• Hands-on development of plugins, custom workflow assemblies, and web resources.
• Deep understanding of CRM lifecycle: installation, configuration, customization, deployment.
• Strong knowledge of .NET development, SQL Server, SOA, and design patterns (MVC, MVP).
• Experience with Agile development methodologies.
• Excellent communication, presentation, and time management skills.
• Ability to work independently and collaboratively in a fast-paced, multicultural environment.

Preferred skills

• Microsoft Certified: Dynamics 365 Solution Architect Expert
• Microsoft Certified: Power Platform Solution Architect
• Experience in the Cards & Payments domain or other regulated industries
• Familiarity with promotional methodologies and enterprise architecture standards

Salary and Benefits

The annual salary for this position is between $114,000 to $130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Work model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a remote position in the United States.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We\'re excited to meet people who share our mission and can make an impact in a variety of ways. Don\'t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.