Dynamics 365 Commerce F&T consultant

Harvey Nash; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Harvey Nash is seeking an experienced Dynamics 365 Commerce consultant to lead end-to-end solution delivery for Commerce enhancements across HQ, stores, and channels. You will drive requirements, design, configuration, testing, and release readiness.

The role involves complex integrations with D365 Finance and Supply Chain, data entities, security, and release management, with a focus on accurate estimates and cross-channel design.

Qualifications

• Hands-on Dynamics 365 Commerce configuration and solution-design experience.
• Knowledge of Commerce HQ, channel database, Commerce Scale Unit, Store Commerce/POS, e-commerce, payments, pricing, promotions, inventory, and statements.
• Working knowledge of D365 Finance and Supply Chain integration points, security, data entities, batch processes, and release management.
• Ability to distinguish configuration needs from custom-development needs and provide reliable estimates.

Responsibilities

• Lead requirements, fit-gap analysis, solution design, configuration, testing, documentation, and release readiness for Commerce enhancements.
• Configure and support stores, registers, devices, workers, assortments, catalogs, pricing, promotions, payments, taxes, receipts, statements, and channel operations.
• Assess impacts across Commerce HQ, online and store channels, Commerce Scale Unit, POS, back-office processes, and external services.
• Produce functional and technical designs, estimates, dependencies, test scenarios, acceptance criteria, operational procedures, and support handoffs.
• Troubleshoot configuration, synchronization, channel, transaction, statement, and integration issues.

Skills

Dynamics 365 Commerce configuration

Commerce HQ & Scale Unit knowledge

D365 Finance & SCM integration

Estimate/configuration vs development

Job description

6 months fully remote (US)

unctional and technical solution delivery for Dynamics 365 Commerce enhancements spanning Commerce headquarters, stores, point of sale, Commerce Scale Unit, channels, data flows, and back-office integration.

Key Responsibilities

• Lead requirements, fit-gap analysis, solution design, configuration, testing, documentation, and release readiness for Commerce enhancements.
• Configure and support stores, registers, devices, workers, assortments, catalogs, pricing, promotions, payments, taxes, receipts, statements, and channel operations.
• Assess impacts across Commerce HQ, online and store channels, Commerce Scale Unit, POS, back-office processes, and external services.
• Produce functional and technical designs, estimates, dependencies, test scenarios, acceptance criteria, operational procedures, and support handoffs.
• Troubleshoot configuration, synchronization, channel, transaction, statement, and integration issues.

Required Skills

• Hands-on Dynamics 365 Commerce configuration and solution-design experience.
• Strong knowledge of Commerce HQ, channel database, Commerce Scale Unit, Store Commerce/POS, e-commerce, payments, pricing, promotions, inventory, and statements.
• Working knowledge of D365 Finance and Supply Chain integration points, security, data entities, batch processes, and release management.
• Ability to distinguish configuration needs from custom-development needs and provide reliable estimates.

Required Experience

• 7+ years of Dynamics retail or commerce consulting, including 4+ years with Dynamics 365 Commerce or Dynamics 365 Retail.
• Multiple Commerce implementations, rollouts, enhancement programs, or managed-services engagements.
• Ownership of cross-channel design, testing, deployment, and production support.

Preferred Qualifications

• Dynamics AX Retail experience.