Dynamics 365 CE Solution Architect

Vivid Resourcing; Town of Belgium (WI); On-site; USD 120,000 - 180,000; Full time

Job summary

Vivid Resourcing is seeking a Dynamics 365 Solution Architect to design end-to-end CE architectures, translate business requirements into scalable Microsoft solutions, and govern governance and best practices across projects. You will lead implementation across D365 CE modules and leverage Power Platform, Dataverse, and Power Automate to deliver enterprise-scale digital transformations.

You will collaborate with internal teams and external partners, review designs, and ensure security and

Qualifications

• Excellent communication and stakeholder management skills.
• Strategic thinker with a hands-on approach when required.
• Strong analytical and problem-solving abilities.
• Comfortable working in complex enterprise environments.

Responsibilities

• Define end-to-end solution architectures within the Microsoft Dynamics 365 Customer Engagement ecosystem.
• Translate business requirements into scalable and sustainable technical solutions.
• Drive architecture governance and best practices across projects and product teams.
• Ensure solutions align with enterprise architecture standards and strategic objectives.
• Review and validate technical designs proposed by development teams and implementation partners.

Skills

Stakeholder management

Architecture governance

Strategic thinking

Communication

Problem solving

Mentoring

Tools

D365 CE

Power Platform

Dataverse

Power Automate

APIs

Job description

• Define end-to-end solution architectures within the Microsoft Dynamics 365 Customer Engagement ecosystem.
• Translate business requirements into scalable and sustainable technical solutions.
• Drive architecture governance and best practices across projects and product teams.
• Ensure solutions align with enterprise architecture standards and strategic objectives.
• Review and validate technical designs proposed by development teams and implementation partners.

D365 CE & Power Platform

• Lead the design and implementation of solutions across Dynamics 365 CE modules.
• Design solutions leveraging the Microsoft Power Platform.
• Define and optimise business processes using Power Automate.
• Ensure effective use of Dataverse and Power Platform capabilities.
• Support application lifecycle management and release governance.

Stakeholder Management

• Collaborate with business stakeholders to understand strategic objectives and requirements.
• Act as the primary architecture point of contact for internal teams and external partners.
• Facilitate architecture workshops and solution design sessions.
• Provide technical leadership and mentoring to functional consultants and developers.
• Support integration strategies between D365 CE and other enterprise applications.
• Evaluate emerging Microsoft technologies and recommend innovative solutions.
• Contribute to future roadmap discussions and digital transformation initiatives.

Mandatory Skills & Experience

• Extensive experience designing and delivering solutions within D365 CE.
• Strong understanding of Dynamics 365 Customer Engagement architecture and capabilities.
• Experience across multiple CE modules such as:
• Customer Service
• Marketing
• Field Service

Microsoft Power Platform

• Strong experience with:
• Power Platform
• Dataverse
• Power Automate
• Experience designing low-code and enterprise-grade business solutions.
• Proven experience as a Solution Architect or Lead Technical Architect.
• Strong understanding of enterprise application architecture.
• Experience defining integration, security, and governance models.
• Ability to bridge business and technical requirements.

Nice-to-Have Skills

• API Management
• Logic Apps
• Knowledge of AI-assisted business process automation.
• Experience with Copilot Studio is considered an advantage.

Additional Experience

• International and multi-country implementations.
• Experience working with external implementation partners.

Profile

• Excellent communication and stakeholder management skills.
• Strategic thinker with a hands-on approach when required.
• Strong analytical and problem-solving abilities.
• Comfortable working in complex enterprise environments.
• Ability to influence technical and business decision-making.