Dynamics 365 BC ERP Lead & System Owner

JPC Partners; Gloucester City (NJ); On-site; USD 110,000 - 170,000; Full time

Job summary

JPC Partners in Gloucester City, NJ seeks an experienced Manager, ERP Applications to lead the Dynamics 365 Business Central platform across finance, procurement, warehousing, and logistics. You will partner with stakeholders and technical teams to ensure successful delivery and ongoing governance post go-live.

The role demands hands-on ERP leadership, security management, and continuous process improvements, with a focus on user adoption and scalable reporting using Power BI and BC tools.

Qualifications

• 5+ years of ERP systems experience.
• 3+ years of direct Microsoft Dynamics 365 Business Central experience.
• Participation in at least one full-cycle Business Central implementation.
• Experience with: ERP configuration; User security administration; Business process analysis; Testing and deployment activities; End-user training.
• Experience managing third-party ERP consulting firms.
• Strong understanding of financial and operational business processes.
• Excellent project management and communication skills.
• Bachelor's degree in Information Technology, Business, Accounting, Supply Chain, or related field.

Responsibilities

• Serve as the primary internal lead for the Microsoft Dynamics 365 Business Central implementation in all business units.
• Coordinate activities between business stakeholders and implementation partners.
• Manage project scope, priorities, risks, deliverables, and timelines.
• Facilitate requirements gathering, process design, configuration reviews, and solution validation.
• Lead testing efforts.
• Ensure implementation aligns with business objectives and operational requirements.
• Drive adoption and change management activities throughout the organization.
• Administer and maintain Microsoft Dynamics 365 Business Central.
• Manage user roles, permissions, and security policies.
• Configure and maintain application settings and workflows.
• Support month-end, quarter-end, and year-end processing activities.
• Monitor system performance and application health.
• Coordinate upgrades, patches, and new feature releases.
• Partner with Finance, Operations, Warehousing, Procurement, and IT teams to identify opportunities for process improvement.
• Assist departments in optimizing workflows and reporting capabilities.
• Develop and maintain ERP governance processes and standards.
• Act as Tier 2 / Tier 3 support resource for Business Central-related issues.
• Troubleshoot ERP problems and coordinate resolutions with Microsoft partners and vendors.
• Manage support tickets, issue prioritization, and escalation processes.
• Develop knowledge base and user training materials.
• Support integration with Microsoft 365, Power BI, EDI systems, Banking platforms, Warehouse and logistics systems, Third-party applications
• Collaborate with developers and vendors on integration design and support.
• Assist in developing operational and financial reporting solutions using Power BI and Business Central reporting tools.

Skills

Project management

Communication

ERP systems

Business process analysis

Vendor management

Education

Bachelor's degree in Information Technology, Business, Accounting, Supply Chain, or related field

Tools

Power BI

Power Platform

Microsoft 365

EDI integrations

Azure integrations

Microsoft Dynamics 365

Job description

JPC Partners in Gloucester City, NJ seeks an experienced Manager, ERP Applications to lead the Dynamics 365 Business Central platform across finance, procurement, warehousing, and logistics. You will partner with stakeholders and technical teams to ensure successful delivery and ongoing governance post go-live.

The role demands hands-on ERP leadership, security management, and continuous process improvements, with a focus on user adoption and scalable reporting using Power BI and BC tools.