Client: UKbased dairy & chilled food manufacturer/distributor
Location: India hybrid, with onsite presence at production/distribution sites
Engagement: Full-time Contractor (not working anywhere)/ Permanent
Experience: 6–12 years, incl. 3+ fullcycle D365 SCM WMS implementations
About the Role
You will own the Advanced Warehouse Management workstream in Dynamics 365 Supply Chain Management: designing the warehouse model, configuring it, proving it on the floor with mobile devices, and standing it up through golive and hypercare. This is a handson senior role — you design it and you build it.
Key Responsibilities
Warehouse design & configuration
- Lead the Advanced Warehouse Management (AWM/WMS) workstream endtoend in D365 SCM — design authority through to handson configuration.
- Configure the core WMS engine: wave templates and wave processing, work templates and work classes, location directives, work pools and work exceptions.
- Build and optimise mobile device menus, menu items, field priorities and device flows for warehouse and yard operatives.
- Configure load templates, load building strategies, shipment workflows, and outbound sortation/consolidation logic.
Endtoend warehouse processes
- Inbound: ASN/receiving, quality hold on receipt, putaway strategies and crossdocking for fastmoving chilled lines.
- Outbound: picking (cluster, batch, wave), packing, staging, marshalling by dispatch bay and route, and shipping confirmation.
- Replenishment: min/max, demandbased and wavebased strategies tuned for highthroughput pick faces.
- Counting and quality: cycle counting by threshold/spot, inventory adjustments, quality orders and nonconformance handling.
SectorSpecific Requirements (Dairy / Chilled)
- Full batch traceability — forward and backward — supporting mock recalls and BRCGS / food safety audit requirements.
- Temperaturecontrolled zoning: chilled, ambient and frozen locations with compliant putaway and pick logic.
- Short shelf life: FEFO enforcement, minimumshelflifeondespatch rules by customer, and residual shelflife alerts.
- Returnable assets: crates, dollies, roll cages and pallet pooling (e.g. CHEP/IFCO) tracking.
- Allergen and segregation controls across storage and picking.
- Routebased dispatch to retail RDCs and multidrop rounds, including retailerspecific labelling (GS1128/SSCC) and EDIdriven despatch.
What You'll Bring
- Deep, demonstrable D365 SCM Advanced Warehousing expertise — not "SCM generalist with some WMS exposure."
- 3+ full lifecycle implementations covering design, configuration, testing, cutover and hypercare.
- Working knowledge of adjacent modules: Inventory Management, Master Planning, Production Control (process/lean), Transportation Management.
- Practical experience with warehouse mobile hardware — RF guns, wearables, voice picking, label/print integration and scale interfaces.
- Comfort with data: warehouse configuration migration, DMF/data entities, and diagnosing wave/work performance issues.
- Confident clientfacing communication — able to hold a design position with a warehouse manager at 5am and a programme board at 2pm.
Nice to have: FMCG/food & beverage or 3PL background; catch weight and process manufacturing exposure; Power Platform (Power Apps/Power BI) for warehouse dashboards; Microsoft certifications MB330 and MB335 (Supply Chain Management Functional Consultant Expert).