Dynamic Wireless Store Manager — Lead & Grow Sales

OSL Retail Services; Logan (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Up to 50% wireless discount

RRSP matching

Paid vacation

Employee training & development

Employee Assistance Program

Job summary

OSL Retail Services in Ohio is seeking a Wireless Manager to lead a high-energy wireless sales team within a retailer environment. You will oversee daily operations, drive sales performance, mentor staff, and ensure exceptional customer service across the kiosk.

The role requires retail leadership in wireless or electronics and a focus on meeting and exceeding targets. As the manager, you will manage budgets, coordinate promotions with marketing, and ensure compliance with company policies.

Qualifications

• Retail management experience in wireless or electronics
• Demonstrated ability to drive team performance, sales results, and service quality
• Strong communication and presentation skills, essential for effective leadership and customer interactions
• Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
• Physical ability to lift 30-50 pounds
• Capability to stand or walk for extended periods during shifts
• Preference for experience with recruitment, HR, and Canadian employment standards

Responsibilities

• Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
• Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
• Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
• Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
• Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
• Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
• Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
• Analyze sales figures, forecast future sales, and adapt strategies to market trends
• Coordinate with the marketing department to implement promotional campaigns and sales initiatives
• Ensure compliance with all company policies and procedures as well as legal regulations
• Manage the department budget, including labor costs, supplies, and other expenses
• Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
• Report to upper management on sales results, potential customer issues, and the overall performance of the department
• Various other duties, as needed

Skills

Leadership

Technical acumen

Sales proficiency

Customer focus

Communication skills

Problem-solving

Adaptability

Organizational skills

Job description

OSL Retail Services in Ohio is seeking a Wireless Manager to lead a high-energy wireless sales team within a retailer environment. You will oversee daily operations, drive sales performance, mentor staff, and ensure exceptional customer service across the kiosk.

The role requires retail leadership in wireless or electronics and a focus on meeting and exceeding targets. As the manager, you will manage budgets, coordinate promotions with marketing, and ensure compliance with company policies.