Dynamic Universal Banker: Client-Focused Banking Pro

Peoples-Bank; Lemont (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

Peoples Bank in Lemont is seeking a Universal Banker I to deliver prompt, friendly service and identify customer needs. You will handle teller transactions, maintain the cash drawer, and refer suitable bank products while adhering to Bank policies.

The role requires team collaboration, sound decision making, and attention to security guidelines. The position offers growth opportunities and a pathway to broaden product knowledge in a dynamic banking center environment.

Qualifications

• High school diploma or its equivalent.
• Six months of customer service/cash handling experience required.
• Experience with Microsoft Office Suite required.
• Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelines.

Responsibilities

• Processes all teller line transactions at a proficient level; deposits, loan payments, cash handling, endorsements, checks, official checks, and overrides as needed.
• Counts and balances the cash drawer daily and resolves discrepancies.
• Follows BSA/AML/OFAC policies and procedures to report suspicious activity.
• Maintains confidentiality of bank information and acts with integrity.
• Engages customers to understand needs and make product/service recommendations.
• Assists customers with routine questions and account maintenance requests.
• Develops proficiency in vault transactions, end-of-day processing, and teller line operations.
• Knowledge of the bank's security system and alarm testing.

Skills

Customer service

Cash handling

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Peoples Bank in Lemont is seeking a Universal Banker I to deliver prompt, friendly service and identify customer needs. You will handle teller transactions, maintain the cash drawer, and refer suitable bank products while adhering to Bank policies.

The role requires team collaboration, sound decision making, and attention to security guidelines. The position offers growth opportunities and a pathway to broaden product knowledge in a dynamic banking center environment.