Dynamic Store Leader: Operations and Guest Experience

SmartRecruiters, Inc.; North Apollo (PA); On-site; USD 42,000 - 60,000; Full time

Job summary

SmartRecruiters, Inc. in North Apollo, PA, is seeking a dynamic Assistant Manager to support the leadership team, drive daily operations, and uphold our high standards of customer service and quality.

You will lead shifts, schedule staff, delegate tasks, monitor performance, manage costs and inventory, ensure accurate cash handling, and train teammates while fostering a positive, compliant work environment.

Qualifications

• Experience leading teams in fast-paced environments.
• Strong cost control, budgeting, and financial accountability.
• Excellent communication and interpersonal skills; able to motivate diverse teams.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead, supervise, and motivate team members during shifts.
• Manage staffing schedules, task delegation, and performance monitoring.
• Oversee cost controls, inventory management, and cash handling procedures.
• Maintain paperwork and documentation to meet standards and compliance.
• Develop and implement training programs for team members.
• Foster customer relationships by delivering exceptional service and handling concerns professionally.
• Analyze performance data to identify improvements and implement solutions.
• Collaborate with management to drive growth and operational efficiency.
• Resolve conflicts and promote a fair, inclusive work environment.
• Maintain a clean, safe workplace reflecting brand standards and regulatory requirements.

Skills

Leadership experience

Staff management

Communication

Budget & cost control

Inventory management

Cash handling

Time management

Analytical skills

MS Office

POS systems

Education

High school diploma or equivalent

Tools

POS systems

Operational software

Job description

SmartRecruiters, Inc. in North Apollo, PA, is seeking a dynamic Assistant Manager to support the leadership team, drive daily operations, and uphold our high standards of customer service and quality.

You will lead shifts, schedule staff, delegate tasks, monitor performance, manage costs and inventory, ensure accurate cash handling, and train teammates while fostering a positive, compliant work environment.