Dynamic Store Assistant Manager

Dominos; Springfield (IL); On-site; USD 21,000 - 32,000; Full time

Job summary

Domino’s Springfield is seeking an Assistant Manager to support daily operations, coach a team, and ensure outstanding customer service. The role involves inventory control, scheduling, and adherence to company policies in a fast-paced store environment.

You will help maintain financial reporting, handle escalated issues, and drive store performance while maintaining safety and quality standards.

Qualifications

• Proven leadership skills with ability to motivate a team.
• Excellent communication and interpersonal abilities.
• Strong problem-solving and decision-making skills.
• Effective time management and multitasking.
• Customer-oriented mindset with commitment to service.
• Proficiency in MS Office and familiarity with POS systems.
• Knowledge of retail operations and customer service best practices.
• Basic understanding of financial management and reporting.
• Bachelor's degree in Business Administration or related field preferred.
• Flexibility to work varied shifts, including weekends/holidays.

Responsibilities

• Assist the Manager in overseeing daily operations and ensuring smooth functioning of the business.
• Lead and motivate team members to achieve performance goals and maintain high standards of customer service.
• Handle customer inquiries, resolve complaints, and ensure customer satisfaction.
• Support inventory management, including stock ordering and tracking.
• Assist in creating employee schedules and managing staff performance.
• Contribute to the implementation of company policies and procedures.
• Participate in training and development of new team members.
• Assist in financial tasks such as cash handling, deposits, and basic reporting.
• Ensure compliance with safety and security protocols.
• Step in for the Manager in their absence, making decisions and handling escalated issues.

Skills

Leadership

Communication

Problem-solving

Time management

Customer service

MS Office

POS familiarity

Retail operations

Financial reporting

Flexibility

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

POS systems

Job description

Domino’s Springfield is seeking an Assistant Manager to support daily operations, coach a team, and ensure outstanding customer service. The role involves inventory control, scheduling, and adherence to company policies in a fast-paced store environment.

You will help maintain financial reporting, handle escalated issues, and drive store performance while maintaining safety and quality standards.