Dynamic Service Advisor – Customer-Centric Auto Care

Tracy Volkswagen; Tracy (CA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Highly competitive compensation

Paid training and development

Medical, Vision and Dental Benefits

401(k) with company match

Employee appreciation lunches

Employee bonus for referrals

Employee discounts

Excellent culture

Room for growth

Job summary

Tracy Volkswagen in Tracy, CA is seeking dynamic, energetic professionals who excel at customer service and enjoy working with people in a fast-paced automotive setting. This position offers a rewarding career path with room for growth.

Responsibilities include greeting customers, collecting vehicle information, documenting symptoms, discussing service needs, and keeping customers updated on progress. We value integrity, teamwork, and a long-term commitment to our growing dealership.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Previous customer service experience in a fast-paced environment.
• Strong ability to multitask and stay organized.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Document all vehicle symptoms as described by the customer.
• Review service needs and recommendations with every customer.
• Establish follow-up time with customers.

Skills

Customer service

Communication

Multi-tasking

Integrity

Team player

Job description

Tracy Volkswagen in Tracy, CA is seeking dynamic, energetic professionals who excel at customer service and enjoy working with people in a fast-paced automotive setting. This position offers a rewarding career path with room for growth.

Responsibilities include greeting customers, collecting vehicle information, documenting symptoms, discussing service needs, and keeping customers updated on progress. We value integrity, teamwork, and a long-term commitment to our growing dealership.