Dynamic Service Advisor — ASE Training & Career Growth

American Tire Depot; Rosemead (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Paid Training and ASE Certification

Job summary

American Tire Depot is seeking a customer-focused associate to greet guests, translate mechanical details into clear recommendations, and sell tires, wheels, and services. You will perform visual inspections, document findings, and build relationships that keep customers coming back.

A team-driven environment with opportunities for growth awaits. We value 1–3 years in automotive service sales or retail, strong communication and organization, and a proactive, problem-solving attitude.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills; self-starter with problem-solving ability.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as liaison between customer and technician and translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards and support shop flow.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Team spirit

Job description

American Tire Depot is seeking a customer-focused associate to greet guests, translate mechanical details into clear recommendations, and sell tires, wheels, and services. You will perform visual inspections, document findings, and build relationships that keep customers coming back.

A team-driven environment with opportunities for growth awaits. We value 1–3 years in automotive service sales or retail, strong communication and organization, and a proactive, problem-solving attitude.