Dynamic Server: Upsell & Guest Experience (Kohler, WI)

Kohler Hospitality; Kohler (WI); On-site; USD 4,100 - 8,300; Part time

Benefits offered by this job

Sign-on bonus

Job summary

Kohler Co. is seeking a part-time server to join our on-site food and beverage teams in Kohler, WI. You will inform guests of daily specials, upsell food and beverages, and handle orders at the POS while delivering attentive guest service.

Responsibilities include greeting guests, processing payments, maintaining table settings, coordinating with staff, and assisting with stock and upkeep. Must have Safe Serve and 2+ years’ experience; must be eligible to work in the US; tips are expected.

Qualifications

• Safe Serve Certified, as applicable.
• 2 years previous experience as a server, required.

Responsibilities

• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest utilizing appropriate methods to upsell.
• Take food and beverage orders from the guest and accurately enter into Point of sale (POS) system.
• Greets guests and presents them with the menu when applicable.
• Process payment transactions.
• Clear and reset table settings and linens, as needed.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Communicate to the guest and provide assistance with questions.
• Coordinate with restaurant staff to ensure smooth operation and guest satisfaction.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table when applicable (must be 18 or over and licensed).
• Understands and can communicate products and services available at the resort.
• Assist with stocking and maintaining the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and seating guests.

Skills

Safe Serve Certified

2 years experience as a server

Job description

Kohler Co. is seeking a part-time server to join our on-site food and beverage teams in Kohler, WI. You will inform guests of daily specials, upsell food and beverages, and handle orders at the POS while delivering attentive guest service.

Responsibilities include greeting guests, processing payments, maintaining table settings, coordinating with staff, and assisting with stock and upkeep. Must have Safe Serve and 2+ years’ experience; must be eligible to work in the US; tips are expected.