Dynamic Server Assistant | Fast-Paced Dining & Bar

Kaizen Lab Inc.; Pittsburgh (Allegheny County); On-site; USD 16,531 - 22,041; Full time

Job summary

Kaizen Lab Inc. seeks a Server Assistant to support our high-volume food and beverage service in a live entertainment setting. You will assist servers, maintain table settings, and help ensure guests have an outstanding visit.

Responsibilities include knowledge of menus, sanitation, timely service, and clear communication with guests and team members. This role requires a friendly, efficient team player committed to guest satisfaction.

Responsibilities

• Assist restaurant servers in tasks necessary to maintain their tables and assist their guests throughout the visit.
• Provide friendly, efficient, knowledgeable, and helpful service of food and beverage in accordance with established quality and time standards.
• All SAs should have complete knowledge of the food and bar menus, as well as a complete understanding of host and support staff procedures
• Prepare restaurant tables with special attention to sanitation and set-up
• Assure tabletops and chairs are sanitized as well as floor area around them
• Understand and read a food or beverage order.
• Ensure food is served in accordance with safety standards (e.g., proper temperature)
• Confirm that each order has appropriate preparation, plate/glassware, garnish, presentation, necessary serving utensils and is complete before taking it to a guest.
• Must say the name of food and beverages delivered to guests.
• Carry dishes from bars and tables to kitchen dish area
• Maintain a good rapport with the FOH & BOH management teams
• Inform management of any complaint, comments, or incidents
• Ability to communicate effectively with guests, Team Members, and Management in both written and verbal form
• Respond to Guest inquiries and requests in a courteous, knowledgeable, and polite manner
• Maintain line of sight/atmosphere control by circulating through your work areas throughout shift
• Keep all tabletops, floors, and service areas clear/free of dirty glasses, and any unnecessary items throughout shift
• Keep service station and service equipment storage organized
• Ensure daily/nightly/weekly and opening/running/closing duties are completed
• Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles.

Job description

Kaizen Lab Inc. seeks a Server Assistant to support our high-volume food and beverage service in a live entertainment setting. You will assist servers, maintain table settings, and help ensure guests have an outstanding visit.

Responsibilities include knowledge of menus, sanitation, timely service, and clear communication with guests and team members. This role requires a friendly, efficient team player committed to guest satisfaction.