Dynamic Sales Associate — Flexible Hours & Team Energy

Five Below; Fort Collins (CO); On-site; USD 22,000 - 26,000; Part time

Job summary

Five Below is seeking part-time Sales Associates to deliver outstanding customer service, drive sales, and keep merchandise organized. You'll greet customers, answer questions, and help them find products while maintaining a well-stocked floor and a smooth checkout.

The role emphasizes flexibility, great communication, and teamwork in a fast-paced environment. Availability for day, evening, and weekend shifts is expected.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (cash registers, handheld and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Minimum age 16

Flexible schedule

Tech comfortable

Communication

Customer service

Information gathering

Procedures learning

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is seeking part-time Sales Associates to deliver outstanding customer service, drive sales, and keep merchandise organized. You'll greet customers, answer questions, and help them find products while maintaining a well-stocked floor and a smooth checkout.

The role emphasizes flexibility, great communication, and teamwork in a fast-paced environment. Availability for day, evening, and weekend shifts is expected.