Dynamic Retail Sales Associate - Customer Experience

Guess Inc.; Las Vegas (NV); On-site; USD 27,000 - 36,000; Full time

Job summary

GUESS Factory in Las Vegas, NV is seeking a Sales Associate to drive sales and deliver a positive customer experience. You will handle various store operations and uphold visual standards while greeting customers and assisting with product information.

The role emphasizes punctuality, teamwork, and adherence to store policies, with opportunities to participate in inventories and contribute to an energetic shopping environment.

Qualifications

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Responsibilities

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.
• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Skills

Customer Service Skills

Retail Experience

Team Player

Flexible Schedule

Physical Stamina

Job description

GUESS Factory in Las Vegas, NV is seeking a Sales Associate to drive sales and deliver a positive customer experience. You will handle various store operations and uphold visual standards while greeting customers and assisting with product information.

The role emphasizes punctuality, teamwork, and adherence to store policies, with opportunities to participate in inventories and contribute to an energetic shopping environment.