Dynamic Home Health Scheduling Specialist

Hospice in the Pines; Everett (WA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Free health concierge services

FSA/HSA accounts

Paid Life and AD&D insurance

Paid Sick, Holidays, and PTO

STD, LTD, and other voluntary plans

Celebrations of great work

Job summary

Alpha Home Health & Hospice in Everett, WA is seeking a full-time Home Health Scheduling Coordinator to manage staff schedules and coordinate patient care from our Everett office.

The ideal candidate has 1–2 years scheduling experience, preferably in home health or hospice, and familiarity with Home Care Home Base. Monday through Friday, 8:30 am–5 pm, onsite; excellent customer service and team collaboration are essential.

Qualifications

• 1–2 years scheduling experience, preferably in home health or hospice.
• Experience with Home Care Home Base strongly preferred.
• Demonstrate cooperation and provide excellent customer service.

Responsibilities

• Monday through Friday, 8:30 am to 5 pm, onsite in our Everett office.
• Maintains staff demographics, skill sets, availability, and productivity levels for optimum staffing and scheduling.
• Interfaces with contract, clinical, and office staff to foster collaboration and positive working relationships.
• Serves as the primary responder to inbound calls and inquiries.
• Provides excellent customer service to patients, referral sources, and community contacts.
• Maintains daily workflow and ensures compliance with regulatory requirements.
• Assists intake and provides administrative support for office, clinical, and marketing staff.
• Communicates effectively and professionally regarding coordination of care expectations.
• Educates and enforces deadlines, schedule updates, and workflow requirements.
• Supports office workflow through cross-training in medical records, intake, and other administrative tasks.

Skills

Scheduling experience

Home Care Home Base

Tools

Home Care Home Base

Job description

Alpha Home Health & Hospice in Everett, WA is seeking a full-time Home Health Scheduling Coordinator to manage staff schedules and coordinate patient care from our Everett office.

The ideal candidate has 1–2 years scheduling experience, preferably in home health or hospice, and familiarity with Home Care Home Base. Monday through Friday, 8:30 am–5 pm, onsite; excellent customer service and team collaboration are essential.