Dynamic Freight Broker & Logistics Strategist

Allen Lund Company; Memphis (TN); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

401k with generous match

Career growth opportunities

Competitive compensation

Wellness benefits

Job summary

Allen Lund Company in Memphis, TN, is seeking an experienced Transportation Broker to manage inbound and outbound shipping logistics, perform daily check calls, resolve customer inquiries, and prepare freight documentation.

The role emphasizes relationship building with shippers and carriers, competitive pricing, and ensuring service excellence in a fast-paced, team-oriented environment. Prior freight brokerage or customer service experience is required; college degree preferred.

Qualifications

• Experience: Minimum of 3 years' experience in Freight Brokerage or customer service.
• College degree highly desired or equivalent experience.
• Self-motivated, enthusiastic team player in a fast-paced environment.

Responsibilities

• Sales & Acquisition: contact new customers and drive acquisitions.
• Relationship Building: grow profitable volume with shippers and accounts.
• Consultation: understand customer needs to identify solutions.
• Service Excellence: deliver exceptional customer service.
• Capacity Growth: build relationships with carriers to increase capacity.

Skills

Freight Brokerage

Customer Service

Negotiation

Communication

Time Management

Attention to Detail

Conflict Resolution

Team Player

Education

College degree or equivalent

Job description

Allen Lund Company in Memphis, TN, is seeking an experienced Transportation Broker to manage inbound and outbound shipping logistics, perform daily check calls, resolve customer inquiries, and prepare freight documentation.

The role emphasizes relationship building with shippers and carriers, competitive pricing, and ensuring service excellence in a fast-paced, team-oriented environment. Prior freight brokerage or customer service experience is required; college degree preferred.