Dynamic Café Front & Back of House Team Member

Urban-Air-Adventure-Park; Plymouth (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Urban Air Plymouth is seeking Café Team Members to serve guests with food and drink at the Urban Air Café. Duties include working in kitchen/service area, cashiering, interacting with guests, cooking, preparing and serving food in a fast-paced environment.

Applicants should have a high school diploma or equivalent, basic math skills, and ServSafe certification preferred. The role requires friendly communication, multitasking, and a strong guest-service mindset.

Qualifications

• Minimum of High School Diploma or equivalent
• Some College preferred
• Basic math skills of adding and subtracting required
• ServSafe or similar food handling certification preferred

Responsibilities

• Demonstrate the highest standards of guest relations and care when assisting guests at the counter
• Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
• Ensure adequate stock levels of supplies and consumables for the Café area
• Manage queues and exceed guest expectations; upsell to maximize profit
• Keep Café and surrounding areas tidy and clean; this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
• Handle guest complaints in the first instance and report feedback to the Leadership Team
• Work within established guidelines and operating procedures
• Measure and assemble ingredients for menu items
• Properly cook and store food items at appropriate temperatures
• Rotate stock items as per established procedure
• Ensure compliance with all health code regulations
• Maintain clear, well-organized kitchen and storage areas
• Participate in regular staff meetings and training, as required
• Other duties as tasked by Leadership

Skills

Basic math skills

Education

High School Diploma or equivalent

Some College

Job description

Urban Air Plymouth is seeking Café Team Members to serve guests with food and drink at the Urban Air Café. Duties include working in kitchen/service area, cashiering, interacting with guests, cooking, preparing and serving food in a fast-paced environment.

Applicants should have a high school diploma or equivalent, basic math skills, and ServSafe certification preferred. The role requires friendly communication, multitasking, and a strong guest-service mindset.