Dynamic Box Office & Ticketing Specialist

Dpacnc; Durham (NC); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading performing arts center in Durham, NC is seeking a Ticket Seller to be the first point of contact for customers. In this role, you will provide accurate event information and assist with ticket purchases and exchanges through various platforms, ensuring a positive customer experience. The ideal candidate will have strong customer service skills, attention to detail, and the ability to communicate effectively with customers. A High School Diploma or GED is required, and applicants must be at least 18 years old.

Qualifications

• Familiarity with ticketing systems and mobile phones is a plus.
• Willingness to listen and speak positively to coworkers and customers.
• Ability to adapt to new tasks beyond regular duties.

Responsibilities

• Answer customer questions and assist with ticket sales.
• Manage all transactions with accuracy.
• Lead customers through using the DPAC App.
• Process incoming ticket sales via phone and in person.
• Manage cash and credit card transactions responsibly.

Skills

Customer service

Attention to detail

Communication skills

Computer skills

Education

High School Diploma or GED

Job description

A leading performing arts center in Durham, NC is seeking a Ticket Seller to be the first point of contact for customers. In this role, you will provide accurate event information and assist with ticket purchases and exchanges through various platforms, ensuring a positive customer experience. The ideal candidate will have strong customer service skills, attention to detail, and the ability to communicate effectively with customers. A High School Diploma or GED is required, and applicants must be at least 18 years old.