Dynamic Automotive Service Manager - Lead, Grow, Win

Midas - Legacy Golden Touch; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Midas - Legacy Golden Touch in Phoenix is seeking a high-energy Service Manager who thrives in a fast-paced shop. You’ll drive customer satisfaction, motivate the team, and lead daily operations to deliver exceptional service and sustain growth.

As the face of the front desk, you’ll greet customers, recommend services, liaise with technicians, and own results by tracking KPIs and hitting targets. This role offers opportunity for advancement within a nationally respected brand that values hustle,

Qualifications

• A natural communicator who thrives under pressure.
• Driven, competitive, and goal-oriented with a can-do attitude.
• Customer-focused, energetic, and professional in every interaction.
• Automotive industry experience is a plus; attitude matters more than experience.
• Able to lead by example and motivate teammates to perform.

Responsibilities

• Greet customers like VIPs and build trust through informed recommendations.
• Drive sales by connecting customer needs with services and closing deals.
• Serve as the communication bridge between customers and technicians.
• Own results by tracking KPIs, hitting targets, and celebrating wins.
• Keep front-of-house organized, professional, and efficient.

Skills

Natural communicator

Driven

Competitive

Customer focus

Leadership

Job description

Midas - Legacy Golden Touch in Phoenix is seeking a high-energy Service Manager who thrives in a fast-paced shop. You’ll drive customer satisfaction, motivate the team, and lead daily operations to deliver exceptional service and sustain growth.

As the face of the front desk, you’ll greet customers, recommend services, liaise with technicians, and own results by tracking KPIs and hitting targets. This role offers opportunity for advancement within a nationally respected brand that values hustle,