Automotive Service Manager: Lead, Sell, and Drive KPIs

Midas - Legacy Golden Touch; Independence (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

Midas is on the lookout for a high-energy, go-getter who thrives in a fast-paced environment, lives for the hustle, and is hungry to prove themselves. As a Service Manager, you won’t just be taking appointments—you’ll be the driving force behind customer satisfaction, team motivation, and shop success.

This is more than a job—it’s your chance to lead, grow, and win with a nationally respected brand that values hustle, heart, and horsepower.

Qualifications

• A natural communicator who thrives under pressure.
• Driven, competitive, and obsessed with crushing goals.
• Customer-focused, with a professional yet energetic vibe.
• Experience in the automotive industry is a plus, but attitude over experience.
• Able to lead by example and bring the best out of those around you.

Responsibilities

• Greet customers like VIPs and build trust through knowledgeable and honest recommendations
• Drive sales by connecting needs with services and closing with confidence
• Be the communication bridge between our customers and technicians
• Own your results—track KPIs, hit targets, and celebrate wins
• Keep the front-of-house organized, professional, and firing on all cylinders

Skills

natural communicator

driven, competitive

customer-focused

attitude over experience

lead by example

Job description

Midas is on the lookout for a high-energy, go-getter who thrives in a fast-paced environment, lives for the hustle, and is hungry to prove themselves. As a Service Manager, you won’t just be taking appointments—you’ll be the driving force behind customer satisfaction, team motivation, and shop success.

This is more than a job—it’s your chance to lead, grow, and win with a nationally respected brand that values hustle, heart, and horsepower.