Dynamic Automotive Service Advisor with High Earnings

The Best Chevy; Hingham (MA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Employee Discounts

Hands on Training

Paid Time Off

Flexible Spending Account

401k

Health & Dental Benefits

Job summary

Best Chevrolet, Inc. in Hingham, MA is seeking a Service Advisor to greet customers, listen to their needs, and schedule appointments in one of the region’s busiest service departments.

This role offers base pay plus commission with a pay range of $70,000 to $120,000. Eligible benefits include health & dental, 401(k), paid time off, employee discounts, and hands-on training. 1–2 years automotive experience and a strong focus on customer satisfaction are preferred.

Qualifications

• 1–2 years of prior automotive experience preferred.
• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor, assistant lane manager or service consultant preferred.
• Very energetic personality.
• A desire for a long-term career with a growing organization.
• Personal and professional integrity.
• Computer skills and willingness to learn new programs.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Skills

Customer service

Communication

Energetic personality

Team player

Job description

Best Chevrolet, Inc. in Hingham, MA is seeking a Service Advisor to greet customers, listen to their needs, and schedule appointments in one of the region’s busiest service departments.

This role offers base pay plus commission with a pay range of $70,000 to $120,000. Eligible benefits include health & dental, 401(k), paid time off, employee discounts, and hands-on training. 1–2 years automotive experience and a strong focus on customer satisfaction are preferred.